doug smith training

  When is a good time to judge? More often than not, NOW is NOT the time to judge. People do not crave or request judgment. They can benefit from feedback, but judgment leaves most people cold. Every judgment is a brick in a wall that has no foundation. It separates. It falls. It builds more walls. Judgment seems firm and strong, but more often than not it is fragile. Stay curious instead. -- doug smith

What's wrong with performance evaluations? Evaluation. We are all constantly evaluated. Judged. Scored. There are surveys after nearly every transaction. On the phone, online, even in person -- people ask for your feedback but hope against hope it's all good -- 5's on a scale of 5 or 10's on a scale of 10. Why? Because none of us enjoy being judged. Yet, we all make mistakes. None of us are perfect. We all carry around our broken pieces. We might even have moved on from those broken pieces and changed enough to avoid repeating mistakes. We do learn how to make customers pleased. We do learn how to provide our boss with what she most wants. The broken pieces remain. Judging us for them does not fix them. Judgement does not fix the broken pieces. Time, growth, compassion, and learning fix the broken pieces. Healing takes time and care. Judgment gets in the way. Send your inner judge out of the room for an hour. You'll be finally free. Yes, you do nee