doug smith training

What's your focus on coaching and where does it start? People do respond too coaching. When asked what kind of leader someone wants, very often they will say "someone who is a good coach." We like coaching. We benefit from gentle guidance and persistent insistence on improvement. But where does it start? With goals? With targets? Does it start with charts and plans? Coaching doesn't start with performance; it starts with a relationship of understanding. As a coach, work on understanding first. As someone being coached, work on understanding first. Coaching starts with understanding. -- doug smith

Kindness may come at a cost, but that cost is covered by an endless, limitless currency. There is no limit to love. -- doug smith

The person you were in the past remains in the past. You are now in this moment the person you create. -- doug smith

One goal at a time. Ask an expert on goals how to get the most done and they will likely answer "one goal at a time." You can't do everything at once, but you can certainly do something right now. One goal at a time. Make that improvement. Develop that team member. Fix that process. Restore a resilient workforce. One goal at a time. How do leaders lead? One goal at a time. -- doug smith

The right perspective can put your problem down to size. maybe it's big, maybe it's not until you really see it you don't know what you've got -- doug smith

Who likes rejection? Me, either. And yet there is something even worse than rejection. Something that gets us all worked up and nervous, something that creates the kind of environment where rejection becomes certain: fear of rejection. Fear of rejection is far worse than rejection. Make the request. Listen for the answer. Move ahead. -- doug smith Leadership Action Plan Leaders must deal with rejection on a daily basis. Today, the very next time someone rejects one of your requests, pause in silence for three full seconds.  Stay curious, and find out what they might need in order to give you what you requested.

Your enthusiasm for a goal is enough. Get started. -- doug smith

Sometimes resistance to a goal is evidence of its need. Listen to resistance, analyze its source, create a faster path, and surge forward with a solution. -- doug smith

When people criticize you it probably is connected to their performance. Maybe you didn't do what they expected. Maybe they think they can do it better. Maybe you just never agreed on what the performance would be. I've learned to listen, process, frame, and move forward. When I learn how to fix the past, I'll get busy doing that, but in the meantime, what comes next matters so much more. -- doug smith

Somewhere someone just like you is working hard to do what you do, only better than you. What will you do about that? -- doug smith

The big picture gets you going. Attention to details gets you there. -- doug smith

What if everyone you hired had to complete a boot camp just to prepare them for the high level performance of your team? What if you had the kind of team that people longed to work for, that dreamed of working for, that worked their tails off just to get a chance to work for? Imagine the goals that team would accomplish? You could have that team. You just need a plan, the discipline, and the fortitude. What's your plan? -- doug smith