Who needs to improve their performance? Everyone! Of course!
How do we improve performance? We improve performance in hundreds, perhaps thousands of ways, and yet these four ways are critical:
Knowledge: knowing what to do.
Practice: working at repeating the desired behaviors and actions.
Feedback: staying open to and using observations about our performance.
Discipline: relentlessly following the path to success, even when it's hard.
Better performance comes from knowledge, practice, feedback, and discipline.
For you, for your team members, for anyone interested in improving performance.
And then, as it says on the shampoo bottle, rinse and repeat. Performance improvement never ends.
-- Doug Smith