doug smith training

The art of leadership is balancing challenge with support. -- doug smith  

Even when it looks like corruption is everywhere, we do not have to let it rule. Leaders need the courage to resist corruption -- no matter how small and no matter how large and no matter for how long.  When in doubt tell the truth, play fair, and act with integrity. Anything else will always catch up to you. -- doug smith  

It's too late to perfect the past but it's not too late to learn a better future. Where is your next lesson taking you? What future are you working to create? -- doug smith  

Leaders do need a vision, a focus on where to go next, and they also need the pragmatic determination to get the work done now. Look ahead, but live right here. Your goal may loom ahead, while the work is right in front of you. -- doug smith  

How much coaching do you do? Coaching others comes with many benefits, including one that is easily forgotten and yet oh so helpful. Do you know what that is? In addition to helping someone improve their performance, building a better relationship with them, and gaining more understanding of that person, here's another spectacular benefit from coaching: The more you coach others the ore you learn about yourself. You might not LIKE everything that you learn about yourself (in fact, if you DO I'd say you might not be paying attention!) but you will continue to learn.  Open up the possibilities, for others AND for yourself. Coach. -- doug smith

A great coach helps you discover how much better you can perform. -- doug smith 

How much do you practice the skill that is most important to your success? We do best what we do most. Practice. It's the best way (maybe the only way) to get better. You name the skill -- communication, leadership, problem solving, managing conflict, playing music, running, swimming, singing, dancing, acting...practice is the key. -- doug smith 

  Assumptions get us into so many problems, don't they? We know better, and yet they are hard to resist. "I'm sure they'll get that done on time...I know they agree with me...Of course we're right about this...people will work harder if you pay them more..." On and on, the list of assumptions is long.  Where do those assumptions come from? Most likely, they aren't new. Assumptions are based on what once was true, or what we at least believed to be true. Even if they WERE true in the past, assumptions may no longer be valid. Yesterday's assumptions require inquiry today.  Don Miguel Ruiz has as one of his "Four Agreements" Don't Make Any Assumptions. As noble as that is, and I absolutely love the book "The Four Agreements" I think it is a challenge too big to win in order to not make any assumptions. I like to rephrase it as "Question Your Assumptions." You ARE going to make assumptions. I AM going to make assumptions. ...

  "It's so hard to find anyone who wants to work these days..." "I know what you mean, they just want to stand around and read their phones." "If you can find them at all..." Is that how it has to be? Is that how it feels? Everyone in awhile even a high performance leader needs a reality check. Maybe you agree, and maybe you don't, but here's a free reality offering for you: People don't want to work for you -- they want to work for fun and profit. Lead them TO that and they'll follow. We could make it more complicated, but it's not. What do you think? -- doug smith

We tend to believe that our values are absolute and true, but to truly know that we need the courage to test them. To withstand resistance and temptation. To try after trying gets hard. Have you tested your values? Have your values been tested? -- doug smith  

  It's possible to be both tough and tender as a leader. Be tough on the task, and tender on the person. -- doug smith

  Feeling discouraged? Did that plan go wrong? Plans go wrong all the time. Make new plans and keep moving. You've got everything you need. -- doug smith

Are you an optimist? Do you think that things will always work out, no matter what? Or, maybe you're a pessimist, always waiting for things to fall apart, whether or not you can fix them. What matters more is awareness. Getting the scoop. Figuring out the facts and sorting them out from emotions. Neither optimism nor pessimism is any excuse for ignorance. Figure it out. -- doug smith  

  I do not like to make assumptions. But, sometimes I do. I'll assume someone has bad intentions, when maybe they just have bad manners. I'll assume someone's goal is in conflict with mine, when it's really just a different path to the same destination. Misunderstanding someone else's goal can lead to unnecessary conflict. Clarify, clarify, clarify. Ask questions. Listen. Reach mutual understanding, even if agreement does not seem remotely possible. Understanding might get you half way there... -- doug smith

Leaders are paid to produce results. What if the results that leaders produced included optimism? What if they included hope? What if they created great days? Leaders can do that. You can do that. Let's do that. Give people a reason to believe that this is a great day.  Because if you make it happen, it happens. -- doug smith

Sometimes the best way to lead is to get out of the way -- but not sa far away that you aren't available. Once you know the difference -- and calibrate the distance -- it all gets easier. -- doug smith  

Are you a hands-on leader? Do you get involved in the work of the work? How much time do you spend "in the trenches" whatever your field is, working like the rest of your crew? Ideas flow. Communication improves. Morale mysteriously grows. And... Some of our best thinking is done with our hands.  If you're blessed with hands that work, keep them working. -- doug smith

Create a great day no matter what comes your way. -- doug smith 

  Leadership is a combination of big-picture thinking and attention to detail. One without the other will leave you lacking. Big picture thinking is the inspiration, the invitation, the appeal to all of your senses for some noble cause.  Attention to detail gets it all done.  Everything will work out when you work out the details. Work out the details. -- doug smith

  Problems are not always caused by mistakes. Sometimes they're caused by good intentions. While it is great to begin with good intentions, what we do still matters more than what we intend. If a leader creates an unfair atmosphere out of the intention to help one particular team member, that could be a problem. If a leader intends to build a high performance team and yet supports without ever challenging team members, that could be a problem. Good intentions are not enough. Right actions matter more. -- doug smith