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Showing posts from August, 2019

Truth Provides Sustainable Esteem

A lie is a try to buy self-esteem and the price is too high.

-- doug smith

Keep Improving

There are no perfect people, products, or processes. Life is more or less a constant improvement project.

-- doug smith


Quality Matters

A typo can be the difference between distinction and extinction. Quality matters.

-- doug smith


It's the Long Haul

High performance leaders know that performance is a long term goal not a short-term gain. Think long range, long term, and strong impact.

-- doug smith


Building Your Team: Start One on One

Find out what your team means to each team member and then build from there.

-- doug smith


Communicate Your Expectations

This is a picture of my good friend Tubs. He has a look of anticipation and expectation in his eyes. He wants to be sure that whoever he is communicating with understands those expectations. If his tongue is showing, he expects a treat. If there's a toy in his mouth, he expects to play. And if he walks toward the door, he expects to go out.

Life is simple and good when your expectations are clear.

As a leader, you probably have some expectations, too. You expect a certain level of performance from each of your team members. You expect a certain professional conduct. You expect respect.

Does everyone on your team understand, clearly, your expectations? Not last year's expectations, and maybe even not last month's expectations, but rather your current expectations? And, not only what you expect but to what level of urgency do you expect prompt action?

Let them know. Tell them again. They do need to be reminded. There's no room for a mystery here, is there?

Communicate y…

Keep The Kindness

Do you know someone who will say anything? Some people have no filters, as one of my friends used to say. No sooner do they think it and then they say it. Sometimes, it doesn't even seem like they gave it much thought.

We all have important things to say. As leaders, what we say has direct results on how our teams perform. We can talk with an edge if the relationship is strong enough to support a high level of assertiveness, and we can say nearly anything IF (and it's a BIG if) we include respect and kindness.

When we can talk about it with respect and kindness we can talk about anything.

Keep the kindness, whatever you say.

-- doug smith


When you set your goals...

You get to choose. Even when your boss gives you goals, you still get the chance to set additional goals that sing to your soul, that make you smile, that energize you and get you going. The right goals set you up for success.

When you set your goals, set goals that set you up for success.

What's your biggest, most exciting goal for today?

-- doug smith