doug smith training

  We can push really hard on hard problems and not get anywhere. The problem may be too fixed to get fixed. It may be too tough to push over. It feels like the problem is going to win. What if you didn't push? What if you took a quiet, calm, centered approach to truly observing the problem. What exactly is going on? Who is being served or deterred? Hard problems can benefit from soft solutions. What do you think? Is it worth a try? -- doug smith

Do you have a regular morning routine? Setting a routine that establishes good habits is a great way to continue your grown, energize yourself, and get each day started right. Only you can determine what should be in that routine -- some people are heavy on exercise, others in medication, prayer, or contemplation, others in reading, writing, whatever sets you up for success. It takes discipline to get a healthy routine started. Distractions happen. Once the routine that works for you is in motion though you'll find it easier and easier to stick with. Once you realize that it works, why would you ever stop? You could probably measure this level of success. Plenty of people do. This is a case where the metrics don't matter as much as the intangible results -- clarity, composure, centeredness, even comfort. The comfort of a regular routine is an unquantifiable bliss.  What's your morning routine? -- doug smith

Life is opportunity. What we believe can uncover -- or cover over that opportunity. What you believe is up to you. -- doug smith  

Change is hard for some people, whether that means adjusting to change or driving change, the change comes hard. For others, it seems easy because they don't stop to consider what their change initiative will do to others. Either that, or they don't care. That feels easy at first -- push hard enough and your opposition will move. Drive insistently enough and people will toe the line. At first. That degree of change will also spark resistance. It will make enemies, active as well as passive aggressive. The change slips in and then falls apart. That's not what anyone wants. The reality is, if you want to change people, you need to consider those people. Ask them. Work with them. Get them involved and listen to their feedback.  It's more work, and it produces more lasting works. One person's disruption strategy is another person's aggravation.  Aggravate people enough, and they will find ways to push back. What's your secret to human change? -- doug smith  

How do the people on your team feel about themselves? How about you? How do you feel about yourself? Self-esteem matters. The way we see ourselves influences the work that we do. If you want healthy, vibrant, vital work from your team, why not make sure that the way that they think about themselves is strong? There are few things stronger than healthy self-esteem. To strengthen self-esteem among your team members: Appreciate good performance by providing specific compliments Spend time talking one-on-one with team members just to let them talk about what interests them Smile The list is longer than that of course, but start with those three things and you'll like the results. And that is good for YOUR self-esteem, isn't it? -- doug smith

  As a leader, do you ever sing the side-hustle blues? That's when your team seems distracted because they're tired from working multiple jobs. When I worked in food service it was all around me: team members who were already wrestling with variable schedules and also juggling multiple jobs. Maybe because they enjoyed their other gigs -- like the musicians, actors, artists, and writers on the team. Or maybe because otherwise they couldn't make ends meet so there were the side-hustles in driving, delivering, retailing, and add-on food service shifts.  People are wonderful and their potential is unlimited but their physical selves are not unlimited. Which can bring on the side hustle blues when people are tough to schedule, hard to motivate, and just plain tired. You'll never eliminate the gigs that team members enjoy, nor should you. Those are not the ones really sapping the energy as much as those that they are in only for the money. Employees won't need an only-for...

Positive thinking might not fix everything that's wrong with the world but it will re-direct bundles of misdirection. How we look at people affects how we see them, which effects how they see us. Why not manage that better? Of course! Trying to mend a broken relationship? Appeal to their better self. Hoping to influence a stranger? Appeal to their better self. Building a better team for better performance? Appeal to each team member's better self. Appeal to someone's better self by first knowing that it is possible. Their better self is there even if you haven't seen it yet -- even if no one's ever seen it yet. What if you could be the person who sparks the inspiration in someone to grow better and better still? You can. -- doug smith  

Problems bring pain. Maybe it's physical, or emotional, or logistical-- as long as the problem is there, so is that pain. When we solve the problems in front of us we can put the pain behind us. -- doug smith  

Successful goals are supported by productive habits. Some productive goal-achieving habits include: Working on your goal everyday Scheduling time to work on your goal Breaking your goal down into smaller, easily achieved tasks Telling other people about your goal What other productive habits do you use? -- doug smith  

We're all busy. No one can do everything. Creating meaningful goals matters in order to use our time and resources responsibly. Even when the intention is good, a bad goal is a burden. Unless the goal is important, is is worse than unimportant, it is a distraction.  You don't need more distractions, do you? -- doug smith

Who do you get to help you solve your problem? You, of course, that's a given. Also, people who will be impacted by any solution you try. People who are feeling the effects of the problem right now. Even (especially) people who you think may be at the root cause of the problem. Get the benefit of many ideas. Enlist the help of people who will care how it turns out. Collaborate to gain commitment. Engage the right people in creating problem solutions so that they don't become the wrong people while implementing them. -- doug smith