doug smith training

Have you ever gotten resistance to a goal that you really wanted to achieve? Maybe someone told you that you weren't capable. Maybe someone told you that the goal was wrong for you, or unachievable.  What do they know? Your goals are important no matter what anyone says. Get started when you're ready. -- doug smith  

What looks like the root cause of a problem may have roots of its own. Keep digging. The rush to solve may leave things unresolved.  -- doug smith  

Every problem leads to an outcome.  Some you want and some you definitely do not want.  You're going to prefer the outcomes of the problems you solve. Don't you think so? -- doug smith

Would you agree that what we need is more service, not less? And yet, everywhere we look we see service slipping away, drifting into some lip-service pretending or worse yet, not even pretending. It is often a financial decision: you can have it nice or you can have it cheap. Over and over and over again people will choose cheap, even when that is not what they really want. We are better than that. You're better than that. I certainly hope that I'm better than that, too. If the level of service you provide depends on the payment you receive you are doing it wrong.  Everyone deserves the very best service that you can possibly provide. -- doug smith

Inspiration is inexhaustible. Take all you want. - - doug smith  

It is scary to watch someone lose their temper. Yelling, screaming, slamming, isn't it all unnecessary? Calm it down. Breathe. Relax. If you burn too hot you burn out fast. - - doug smith

Ask someone about their goals. You'll be doing them a favor. -- doug smith 

Maybe your goals are assigned to you from someone else. If you have a job, that's probably true about many of your goals. But in the end, isn't it really up to you? What you do, when you do it, how you do it, no matter how formalized the process you are still involved and deciding. You define your goals and you define when those goals are done. Finish what you started, or kiss that goal goodbye. -- doug smith  

It's the start of a better, deeper, more productive conversation. It's the small effort to make a big impression in establishing relationship. Connect with respect. You don't have to love the person you're interacting with (although, wouldn't that help?) but if you make the effort to demonstrate respect whatever you have to share will land with more credibility. It is a leadership strength. Connect with respect. Smile. Make eye contact. Listen. Honor customs, traditions, even organizational hierarchy.  The choice of course is up to you. It's a very personal choice to connect with respect. If you make that choice, I think you will like the results. -- doug smith PS: I didn't expect to use a picture featuring a horse for this posting but when I saw it there was a deep feeling a respect showing.  Action Step: Find a picture that represents respect for you and for a week, keep it close enough to look at it for a bit every day. 

Leaders must serve. We don't all like that. Sometimes, we'd prefer to be served. But, think about it. We serve our customers. We serve our boards. We serve (yes, we do) our team members. We even serve our peers and of course we serve our bosses. That gives us an important choice: we can serve gladly, or we can serve madly. The work is the same; the emotion is different. The difference between serving with resentment and serving with love is the difference between hardship and happiness. Doesn't happiness feel better? -- doug smith  

How are you at keeping your commitments? I don't need to convince you of the benefits of keeping promises, even (especially) promises to yourself.  One of those commitments could be to time and how you use it. Setting aside time for what is important. Knowing that in order to focus, you'll need focus time, and that means both scheduling it and protecting it. True commitment to time takes courage.  How do you feel about that? -- doug smith