Supervising for Success

What is it?

Supervising for Success is a two hour webinar with one ten minute break. It is a highly affordable way to complete foundational leadership development program focused on real skills and issues that supervisors must deal with every day.

Who should attend?

Front line supervisors, managers, and strong performers who are preparing for leadership roles.

What does it cover?

Priorities - how to clarify and focus on what matter most to you as a leader.

Plan - effective ways to organize your vital resources so that you can get more done in less time.

People - explore and discover how to influence the people around you and create an environment of constant development where people can prosper and do important work.

Processes - most problems are caused by broken processes. Find out how to drive continuous improvement.

Performance - how to achieve your goals and help your team succeed.

Success as a supervisor is possible. Let's explore how you can go from surviving to thriving.

Supervising for Success can help you (and your people!) practice time-tested and field-proven tools and techniques to solve problems and achieve your goals. It's a comprehensive, intensive, fast-paced program. Whether you are a new leader or a seasoned pro in need of a refresher, Supervising for Success can help you lead more effectively and enjoy your job more.

Register here

To schedule this program for your team, contact me here:

doug@dougsmithtraining.com

Doug Smith has worked in leadership positions in several industries including insurance, financial services, retail, food service, manufacturing, education, and entertainment.

Doug earned his Masters Degree in Organizational Leadership from Cairn University in Pennsylvania and specializes in helping front line leaders supervise more effectively and enjoy their jobs more.

Comments

Connection

Where does communication start? Before any meaningful message can be shared, before any agreement can be reached, communication starts with connection. Finding a way to share something in common with someone else. Turning toward someone and taking the chance of seeing, hearing, feeling who they are in this moment of time. Communication starts with connection. Connect, and the possibilities are limitless. -- doug smith

Understanding Comes First

A solution posed too soon might just be another version of the problem. It's tempting to rush thru analysis. Tempting, but costly. Few problems are solved until they are truly understood. -- doug smith

Play Fair

We all know the temptation to cut corners, skirt rules, and dance along the line of cheating. But, whatever it takes, however hard it is, it is best to play fair. When the truth discovers you, let it be a truth worth sharing. Play fair. It does take extra work. It's easy to find people who do not play fair and who seem to be getting ahead. That's not for you. It's much better to feel the complete satisfaction of leading with integrity. If you game the system you ultimately game yourself. Play fair. -- doug smith

Indisputable?

Everything is open to interpretation. To dispute this is an interpretation. It is, therefore, indisputable. Or is it? Stay curious. Let's see what happens. -- doug smith

It's Not A Family

You don't have to create a family at work. Families come with their own difficulties and if you've ever worked in a family business you know all about that. People at work don't have to love each other, but they do need to respect each other. Communicating clearly and honestly is a start. Collaborating instead of competing helps. Do your job, jump in to help when you're needed, and keep supporting the team's mission and goals. You don't need to create a family at work to build a great team. What you need is clarity, courage, creativity, and compassion. Great leaders create the atmosphere where those core strengths prosper. -- doug smith

Have You Tested Your Values?

We tend to believe that our values are absolute and true, but to truly know that we need the courage to test them. To withstand resistance and temptation. To try after trying gets hard. Have you tested your values? Have your values been tested? -- doug smith

Respect

How do you show someone respect? Without it you will find it hard to hold onto any respect of your own. Without it you may even find it hard to get things done. Those who outrank you are much more help to you when you show them respect. Those who report to you are much more motivated when you show them respect. And, those at your level are far more likely to be cooperative and collaborative when you show them respect. Show respect by: listening, without judging speaking truthfully avoiding gossip allowing for disagreement without anger acknowledging rank and authority There are dozens of ways to show respect. What would you add to the list? -- doug smith

It Won't Be Easy

How often do you avoid difficult conversations? Most people avoid difficult talks a lot, don't you think. I've been known to conduct both ends of a conversation in my head for weeks, and never get around to actually initiating the conversation. Because that's what it takes -- to initiate the conversation. Maybe even to frame it from the standpoint of you don't know HOW it will turn out (so what's the point of rehearsing it?) but for sure you do know that it will not be perfect. A difficult conversation does not need to be perfect. Nothing ever is. Difficult conversations become easier when we don't expect them to be perfect -- or easy. -- doug smith

Take a Positive Step

Sometimes it's too much to muster up a big effort. Maybe that's when a little effort gets us going. Even the smallest positive effort has a positive impact. Let's start with that. -- doug smith

Collecting Problems?

Does it feel like you're collecting problems? One thing leads to another and before you can resolve one issue another pops up? It's like being in the middle of a movie when you just keep falling deeper into one hole or trap after another. There is usually more than one solution to any problem. If it feels like you're just collecting problems, try collecting solutions instead. You can't have too many solutions, so be generous with your generating. -- doug smith

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