Have you ever smiled at a stranger, just to smile? Without getting creepy about it, try it some time. Almost every time that I've smiled first, the other person will smile back. It's a human reaction. We almost can't help it. Open friendliness and welcoming is hard to resist. A random smile packs a surprising amount of joy. Why not be happy? Happy leaders very often create the happiest teams, and happy teams very often produce the best results. -- doug smith
On a scale of 1 to 10, with 1 being "not so good" and 10 being excellent, how good a listener are you? If you think you are a ten, good for you! You must be very fun to talk with! And if like most of us you are something less than a 10, that's OK, too. We can always learn how to listen better. It is a skill so highly valued and yet so seldom practiced that the opportunity to listen better is limitless. We don't have to follow every voice we hear but we can certainly learn a lot by listening. Let's level-up our listening today. Let's find out what we can learn... -- doug smith