Do you ever get over-excited? Does stress ever bring on strong emotions for you? It's certainly happened to me. Feeling that urgency without seeing an answer is tough. That's when I've learned to breathe deeply, count to ten (or higher) and stay aware to exactly what is going on. Experience the experience and then, slowly if necessary, move forward. High performance leaders master calm and composure. Of course, I'm still working on it. How about you? -- doug smith