doug smith training

As a leader, do you know how much your team wants to be connected? Why not connect with each team member this week and talk about their connections. What do they feel most a part of? How is their enthusiasm rate? Do they feel truly included? Connection lights the darkness of our lives and soothes our hollow loneliness.  Connect. -- doug smith  

When you start with kindness you don't have to stay there, but you probably will. It works better for others. It works better for you. If you're human, you'll probably relapse. It does take practice to stay the course. The course starts by starting. When you start with kindness, it becomes more naturally the way. High performance leadership develops from the core leadership strengths of clarity, creativity, courage, and compassion. Build one of those strengths today thru some act of kindness and the others will get stronger as well. -- doug smith   

How much of your leadership relies on status? Status can be granted or seized, earned or burned. A frequent cause of conflict, people often compete for status even when they don't realize it. It gives way to one-upping others, to interrupting others, to manipulating others, all in search of some magic elevation to wear the crown. It's usually a figurative crown, but palpable nonetheless. It causes people to take things personally, all in an attempt to raise their personal standing. As high performance leaders, let's take notice. As centered and balanced leaders, let's place status into the proper perspective: it is not who you are. The struggle for status inevitably disappoints. Find the common cause. Create the common ground. Wear the common hat. -- doug smith

It's not easy. We'd probably prefer to just avoid it altogether. Evil enters when we're not looking at takes advantage of every hesitancy, every wrong move, every weak side-step. Strong leaders, centered leaders -- must be strong in the face of evil. If the only road to peace is to remove the evil, then do it. Accommodating evil will not make it cooperate. In the presence of true evil (not just disagreement but actual evil which does harm to others) we must confront. Confront with the courage to stand for what is right. Create solutions that do not create losers. Speak and act with compassion to and for everyone involved. Seek clarity in expectations and actions. All are useful, indeed necessary in the face of evil. The toughest one might be confronting that evil. But, what choice do we have? Calling something evil does not make it evil, but failing to recognize evil will cause you harm. -- doug smith  Reflection Questions: When did you successfully confront evil? What did ...

It's fairly easy to get pushed off-center, which makes regular practice at re-centering essential. How do you re-center? What's your favorite way to get back on track, calm your inner wildness and focus? Deep breathes? Meditation? Long walks? Quiet focused attention?  Whatever works, do that. Why not practice right now? -- doug smith  

Centered leaders ask the questions that others are afraid to ask. Questions like: What's your vision of success? Is the organization doing all that it can to support your development? What part of serving our customers do you enjoy the most? Are given enough choices in how you do your work? Do you feel connected in meaningful ways to other people here? Questions like that. Deep, thinking, honest, open questions.  What would be a good question for you to ask today? -- doug smith  

Even when it looks like corruption is everywhere, we do not have to let it rule. Leaders need the courage to resist corruption -- no matter how small and no matter how large and no matter for how long.  When in doubt tell the truth, play fair, and act with integrity. Anything else will always catch up to you. -- doug smith  

If you've ever had a boss who treated you like you should be perfect, you know how uncomfortable and how unachievable that expectation is. As leaders, we need not ever expect perfection. What we are reasonable in expecting is constant improvement.  Even with constant improvement as an expectation, we should also realize that it is natural for people to plateau, for that level up to level off. It's like breathing. We can only inhale so much without exhaling. Expecting perfection guarantees disappointment. Expecting non-stop improvement invites burn-out. Let's be reasonably demanding leaders with the accent on reasonable. I'll try. How about you? -- doug smith  

You don't need excuses as much as you do courage. In those moments when you're not sure if you should do what you're about to do because it just doesn't feel right -- maybe it seems to collide with one of your values -- what if you used that pause, that hesitation, to think it thru? There's always a catch if your values don't match. Something will always give. If it's one of your values that has to give, how will you feel about that later? -- doug smith  

Things work out when we work out -- exercise every gift you've got.  Here are three gifts we could do more of and be better off for doing it: Listen, Love, and Learn. Listen more to what people say. Listen more to hear real meaning, real life, real emotions. Love more as a first reaction, even when it's rough. Love our work more, love our family more, love our chances to love even more. And, Learn more each day on how to be better. Better leaders, better people, better communicators. What do you think? -- doug smith  

  We all make mistakes. If we take the time to reflect on what happened and what we would do the next time a similar situation occurs we can build on our reserve of wisdom. It's not the only way, but it helps. We also build wisdom by continuing to learn, by reading long works (not just social postings), and thru deep, vulnerable conversations.  We cannot perfect the past but we can paint a better future.  Wisdom won't wipe out what came before, but it will provide a way to endure. What is your favorite way to build more wisdom? -- doug smith

Make room for creativity and watch how much it grows. -- doug smith  

What happens if you start working before you have set any priorities for the day? It might cause you to miss a high priority item. What happens if you always prioritize work over your own needs? Well, you decide that, but often it leads to dissatisfaction, trouble in the home life, and burn out. Your work matters, of course. Your own well being matters even more. Your work matters most when you matter first. Better you = better results. What do you think? -- doug smith  

Wouldn't it be great if respect came naturally and we didn't even need to think about it? It doesn't. We carry around so many tensions, stresses, and levels of bias that sometimes respect comes very hard indeed. It might even feel impossible. Respect takes practice. It takes practice to demonstrate respect all of the time, and so it is always practice. Intentional, studied, demonstrated practice. I'm still practicing. How about you? -- doug smith  

You don't need to keep score, but remember: someone is. Someone is paying attention to the way you handle feedback. Someone is monitoring your voice tones when you talk with team members. Someone is watching to see how you react when you are challenged. People, and especially leaders, are constantly evaluated. Will you be a perfect 10? Will you be a mixed up combination of varying opinions? Will you consistently treat people with the kind of respect and attentiveness that makes scoring irrelevant? High performance leaders relax on the scoring and focus on centering. Your self, your team, and some part of the world - all more centered, focused, balanced, and alive. (Oh, and don't worry -- it takes a lifetime to get there...) -- doug smith

Do even facilitative, participative leaders need to take command sometimes? However reluctantly, the answer is yes. But, reluctance is not necessary (or helpful) under the circumstances that require a strong leader to take command. In a crisis, under the duress of a situation hindering collaboration, when there is no time to choose...in the right situation, the leader simply must take command. How? With respect. With dignity. With urgency. We do not rip away the authority and influence of the group and we do not lock ourselves into a pattern of command-and-control as philosophy in the future. Here's what we can do to make sure that our sudden command is accepted, respected, and achieved: Plant the seed - even in quiet times, even when things are going smoothly and the team can make group decisions, high performance leaders let the team know what types of incidences will cause for command. Rely on an ally - the best leaders are still not perfect. Build relationships with a few trust...

It is a recurring theme: something needs to be done, and yet isn't getting done. Or, there is an urgent problem to be solved, and no one is solving it. When the cause is important a leader will emerge.  What if that leader is you? -- doug smith  

When do you have to get off of the sidelines and take charge? When there is an urgent problem, and no one is willing to step up? When you care about the outcome, and the outlook is grim? When your instincts tell you to move forward? Yes, yes, and yes. Sometimes we have to lead because no one else will. -- doug smith

Do other people upset your inner peace? Do you ever find yourself getting emotional over something someone said, or did? Oh, have I ever done that! So many times! It's not inevitable though, and as leaders we do well to get our emotions under control. We do control our emotions. It may not feel that way, because emotions are extremely strong. We can tame them, we can control them, we can manage our emotions. In a world where emotionally intelligent leaders are needed more than ever, gaining that sense of inner peace is essential. Taking a deep breath. Reflecting on what we've learned. Meditating. Praying. Expressing gratitude. Building social equity by serving with kindness and compassion. The work is long and steady and -- strictly optional.  Will you take the option?  Develop your emotional core of strength, focus, and centeredness and it will serve you (and the people you serve) well. Your inner peace belongs to you.  -- doug smith  

The art of leadership includes knowing when to be sensitive and when to be tough. It could even be a combination of sensitive (caring about the feelings of others) AND tough (standing your ground.) High performance leaders balance sensitivity and toughness to make sure they don't break themselves or anyone else.  -- doug smith