doug smith training

Things aren't always fair, but you can be. It's your call. It's your decision. The leaders who gain unconditional support start by leading with unconditional fairness. Tough call? Be fair. Difficult decision? Be fair. Doubtful outcomes? Be fair. No one will ever accuse you of being too fair. -- doug smith

One of my favorite lines comes from the character Lou Grant. It was either the Lou Grant Show or Mary Tyler Moore. He essentially played the same somewhat surly yet lovable boss on both shows. His line went something like this: "I don't like to make a lot of rules because then I just end up enforcing them." That seems like useful advice. As centered, high performance leaders we shouldn't need a lot of rules. And, we should be extra careful about being fair in the rules that we do create. If our rules create losers, why would anyone want to play? -- Doug Smith