doug smith training

Ever have to repeat a lesson because you didn't get it the first time? Of course. Me, too. I figured out that the biggest reason is that I was in such a hurry to get back on track that I got back on the wrong track. Before you know it, same mistake, and basically the same lesson. Slow down enough to learn the lesson and you might not need to repeat it. I'm hoping that works for me. How about you? -- doug smith  

How long does it take you to recognize when you've made a mistake? It varies. That time as a child when I put my little hand on a hot stove, I knew immediately that was a mistake. But that time that I lost weeks of work and sleep over a broken relationship, that took awhile to figure out. It's even possible to rationalize a mistake.  It's as if a thief says "I deserve this because I've had a hard life" or a counselor says to themselves "of course it's fine for me to love that client in that possibly inappropriate way because they do love me don't they?" That's dangerous territory for a leader. We might even need other people to let us know when we get close to the margins so we can pull back to safety. We might need hedges around our walls around our moats to keep us safe. And unless we recognize a mistake, we won't learn from it.  It's hard to correct mistakes, and harder still if we keep defending them. -- doug smith  

It's a rookie kind of mistake, an inexperienced-hasn't-learned-better error in judgement: making excuses. As one of my former bosses,  Bruce Green once told me, "Nobody cares about your excuses.: Offering an excuses looks unprofessional. It won't work. It won't change the situation. Own your mistakes and move on. After all, you did learn something from it, didn't you? -- doug smith 

What was the last lesson that you learned that you wish you didn't need to learn? Learn isn't always fun. But, if we take the time to reflect on what we have learned, it CAN always be useful. Like that time as a child when I put my wrist on a hot stove. I had a scar for years, but I never did THAT again. Or that time when I yelled at an employee in front of customers. It felt necessary at the time, but I soon realized that it was not productive and that it impacted the other team members and I've never done THAT again. We need to learn. And the more we stretch ourselves, the more likely we are to learn things we hadn't planned on, some of them uncomfortable. Learn anyway. Grow. Learn constantly, even when it hurts. Especially when it hurts. -- doug smith