doug smith training

Sometimes it's too much to muster up a big effort. Maybe that's when a little effort gets us going. Even the smallest positive effort has a positive impact. Let's start with that. -- doug smith  

Moods are contagious. Leaders touch so many people -- in person and virtually -- that our moods spread far and wide. What kind of mood do you want to increase? What if we worked more at sharing happiness? Tell people the news that uplifts them about how their performance makes customers happy. Share recognition for that big project that you just finished. Smile as we greet our team members and our customers and our peers.  Sharing happiness increases it. Isn't that a great idea? -- doug smith