doug smith training

When do you have to get off of the sidelines and take charge? When there is an urgent problem, and no one is willing to step up? When you care about the outcome, and the outlook is grim? When your instincts tell you to move forward? Yes, yes, and yes. Sometimes we have to lead because no one else will. -- doug smith

Have you ever sat thru a meeting or event and wondered, "Who's in charge of this mess?" Do you encounter broken processes that get in the way of success and that interfere with customer or team member happiness? This can be a challenge, but it is also a choice:  If you look around and wonder "who is in charge of fixing this mess?" it could be you. It probably is you.  -- doug smith