doug smith training

Do you know anyone who has every bit of the absolute truth? Nothing can ever convince that type of person that they could be wrong. It could be because they know for sure that part of it IS true.  But do they really? I'm not saying that all truth is relative (although certainly SOME is...) But, unless we keep an open mind and stay curious, how will we ever know, how will we ever grow? Tell me the truth, just don't pretend you know all of it. -- doug smith  

If you've attended any of my events on communication or leadership, you know that I believe that curiosity is powerful. It is more powerful than many alternatives. Curiosity is more powerful than rhetoric, dogma, or unquestioned truth. Curiosity is more powerful than judgement, or data, or drama.  Stay curious, and see how powerful it is! -- doug smith  

Any time I'm tempted to judge I want to reach for love instead. It's better for others, and also better for me. -- doug smith

Creativity and discipline are not mutually exclusive, they are mutually dependent. To rely on both, develop both -- creativity to light the fire and discipline to keep it lit. --  doug smith  

Have you ever had one of those days when you just couldn't find your mojo? You know what I mean? That flow, that creative spark, that mojo that lights you up and helps you find your way to the end of a project? I'm a huge fan of creativity because it helps me in times like that. Rather than worry if what I'm working on is the "best thing ever" or maybe just an incomplete mess, getting started just takes getting started. Get it going and then fix it in the mix. Maybe it comes from working in movies when the most common phrase is "back to one" meaning try again, that just didn't work -- or try again, maybe we can get it better. We can always get it better, but we've got to get it started first. Maybe it comes from being a musician and knowing that it takes tons of practice to get a piece right. I'd love for it to be perfect the first time around, but not only is it never perfect -- it takes many times around. Your flow may take a few times arou

Imagine how many problems we could solve by improving our ability to communicate. Interpersonal problems, organizational problems, team problems, political problems, maybe even scientific problems -- all would be better managed if we communicated more effectively. I'm working on getting better at that. How about you? -- doug smith

If you or your team, or anyone on your team has a secret agenda, how is that working for you? In team building, establishing trust is a long effort and easily broken. People are watching you, and others on the team, every step of the way. When we keep secret agendas and try to manipulate people into helping us fulfill those agendas, that trust cracks open. Who is that secret agenda hurting the most?  Some random team member? Some soft-spoken customer? A vendor who is struggling to make their own budget? A regulator? That secret agenda is hurting your team. High performance, centered leaders tell the truth. They set goals that are easy to understand. They honestly detail the vision, mission, and agenda of the team. Lacking that, the team is lacking. -- doug smith

Is your team creative? When you need to solve a problem, does the team create lots of possibilities? Rather than lock in on what is already in motion, what if you found something completely new, completely different? Possibilities open us up. Curiosity gets us closer to what we haven't been able to see before. Answers to deep questions, solutions to problems, resolutions to long-standing conflict, innovative products and services -- all come from opening the door to possibilities.  Create more possibilities, create more success. -- doug smith

Nobody is perfect. Especially, leaders who are managing big problems and dealing with difficult situations. That's not an excuse, it's a reality. Insisting on perfection will lead to disappointment. Disqualifying based on imperfection disqualifies all. A bigger question is, "can we tolerate the level of imperfection?" Another better question is "have that leader's shortcomings clouded and neutralized (or even reversed) their strengths?" We must not let our shortcoming devour our strengths.  We're better off rising on our strengths. To do that, we must never let our shortcoming prevail. Rise on clarity, courage, creativity, and compassion.  Rise. -- doug smith

Some people think that your mind can change anything and that you can completely determine the outcome of something based on how you think about it. I'm not sure that I'd go that far. How about you? That kind of thinking does not have to be absolute to be powerful, though. I can't think hard enough to make the earth revolve around the moon but that doesn't mean that my thoughts are powerless. If you can change your mind you can change anything. You'll see it differently, experience it differently, and in effect change it. Does that sound contradictory?  "I'll have to think about that..." "Yeah, me, too..." - doug smith  

Life is simpler when you follow a clearly prescribed set of ethics and base every decision on it. Or, at least how it feels at first. It's not so simple after all. We are frequently faced with ethical decisions that require either an iron-clad adherence to a principle that will result in an outcome we do not want, or exercising some flexibility in our choice which then risks throwing the entire value out. It is complicated. It requires learning. It requires sophistication not easily developed.  The trouble with unbreakable codes is that they will eventually break you. The trouble with situational ethics is that it might not regard your situation very highly at all. It takes work. It takes clarity, courage, creativity, and compassion in balance to know what is right. And, it takes the patience to realize that after that balance is measured carefully and applied we will still make mistakes. Love first, and step lightly around the rest. -- doug smith  

Some things, no matter what you call them, remain unchanged. Spinning the image or shining the stains won't work when the truth speaks louder than deception. Stealing in the name of game playing or competition is still stealing.  It's simple: do not steal. Not in the name of a cause. Not in the name of a religion. Not in the name of strategy. If you wouldn't want it taken from you, don't take it from anyone else. Do not steal. -- doug smith