doug smith training

Does it feel like you're collecting problems? One thing leads to another and before you can resolve one issue another pops up?  It's like being in the middle of a movie when you just keep falling deeper into one hole or trap after another. There is usually more than one solution to any problem. If it feels like you're just collecting problems, try collecting solutions instead. You can't have too many solutions, so be generous with your generating. -- doug smith  

How flexible is your perspective? There is value in seeking a different point of view, especially in setting goals and in solving problems. Any way we ever look at anything is always a limited view. That's a broad (and possibly inaccurate) statement and yet what if it's true? Or, as my alternate perspective might state, what about it is true? Or even, what about it could be true? Sometimes we hold our problems too close to see what's causing them. Shifting the perspective opens up new vistas. That might be all we need to see the best possible solution. -- doug smith  

The root cause of a problem may be deeper than you think, with roots of its own. Look closely. Look very closely. -- doug smith  

You may not have found the solution yet but you're way ahead of anyone who's stopped looking. -- doug smith

  Intractable problems bother me. Knowing that a problem is beyond my control or influence is frustrating. If the best that we can do is manage with the problem, then manage we must but we won't necessarily enjoy it. Isn't it still worth exploring the possibilities? Maybe we CAN nudge that problem enough to loosen it from its mooring and start a new situation. What if tough problems aren't fixed but instead moved? What if the solution is in the motion? Let's get moving! -- doug smith

  Talking about what you want will do more to solve a problem than talking about what you don't have. Shift the focus and open the door to more than a thousand possibilities. -- doug smith

What is it like to jump to solutions? It's deciding before evaluating. It's picking the first thing that sounds right. It's doing anything to cut the tension of dealing with a problem. It may not be your best choice. It's easier to make a problem worse than it is to solve it so evaluate your solution carefully. Will it make things better? Will it prevent harm? Will it please the people effected?  Jump to solutions? Not so fast. Breathe. Evaluate. Select. -- doug smith

  The best thing is to prevent problems and the next best thing is to solve them. -- doug smith

"It's the end of the world!" "This will never work out!" "We can't possible figure this out!" Yikes. The sounds of panic are shrill and painful. Worse, they do not help. Putting a panic in a problem won't solve it, but it will certainly slow it down. It will probably even make it worse. Let's not panic. Let's get to work. -- doug smith  

When a problem surrounds you it often confounds you. Keep focused on the goal beyond the problem. --- doug smith

How much time do you spend solving problems? Leaders who I have talked with say they spend a lot of time solving problems. The ones who seem to actually SOLVE most of those problems say that many of those problems belong to someone else -- they are simply helping. We can't help everyone solve their problems but we can probably help a lot more people than we do. Helping someone else solve their problem can likely lead to you solving your own. How does that happen? We learn by solving problems. New techniques, new tools get grown and sown into our repertoire of material. We become more adept. Also, by helping other people, those same people become much likely to help you when you needed. And hey, it also feels nice. Give some help, and watch gleefully when it returns. -- doug smith  

Solving problems can be challenging, especially when we're not even sure of what we want. How can you know what the solution is supposed to look like when you only focus on the pain of the problem? Get past the pain. Get past the problem. Knowing what you want from a solution is the first step in getting it. Set a clear, honest, noble goal and the rest gets very much easier. -- doug smith

  As soon as I solve every problem I can think of I think of more problems. That's not a bad thing, but it is a thing. We live with an endless supply of problems. All the more reason to keep busy solving them. -- doug smith

Centered Problem Solving : You May Need to Do Something : No matter what anyone tells you, some problems can not be imagined away. We'd like to believe that positive thinking can accomplish anything. Anything? I'm not so sure. It's comforting to think that our beliefs matter more than the facts -- but have you ever pitted your beliefs against immutable facts and prevailed? That stove top will still burn your hand no matter how much you believe that it is harmless. That gathered army on your border could still invade you no matter how positive you think about your enemies. I'm not against a metaphysical awareness -- far from it -- I just don't rely on metaphysics when physics is in control.  Imagine all you want. Believe all you want. But, that problem you are facing probably will need some action if you want to solve it. -- doug smith

  The most important thing about a problem is what strengths we use to solve it.  Problems always build strengths -- either yours, or the problem's. You decide. Maybe it's an old strength that you can rely on. Maybe it's a muscle you know how to flex. Or, just maybe it's a new strength that you are developing. Keep flexing. -- doug smith

  Have you ever solved a problem and then been disappointed by the result? I sure have. The problem was bad, the solution was worse.  We need to narrow down our target. We need a focus that allows for surprises and yet creates a solution based on something we really want. After all, it's not the END of something we're working on, it's the existence of something better. High performance leaders create better situations. Be careful about solving a problem until you know what you really want. Start with your goal. -- doug smith

  Bigger problems have more than one cause. Keep digging. -- doug smith

  Is it annoying when someone brings you a problem? Sometimes they catch us by surprise. Usually, it's in the middle of something else that's already important. There it is, a problem. We could resist. We could avoid. Or, we could engage. It's up to us. Think of someone who brings you a problem as a new collaborator. -- doug smith

Everybody wants something. Some people seem to want everything, or at least everything that interferes with what we want. That's a problem. And when what causes us a problem turns out to be an advantage, a benefit, a payoff...for someone else the problem is compounded.  If your problem is someone else's benefit don't expect them to help you solve it. Find another way to provide the benefit first, and then maybe they'll listen. -- doug smith

Working collaboratively to solve a problem does take longer but helps us avoid our hard-wired and burdensome bias for broken answers. Working together we see might slow down the process but we extend the positive results. -- doug smith