doug smith training

A short video from one of my top influences in leadership development, Tom Peters.

Appreciation for a smile leads to more smiles. Smile! -- doug smith

Do you believe that you are appreciated enough? If so, you are probably lucky and have a healthy sense of self-esteem. Many people do NOT feel appreciated enough. Leaders often do a great job of applying pressure on their teams to achieve more. The results do improve. Does it matter how people feel about it? I think that it does matter. You can only push so long before the pushing leads to falling down. People can drift into being difficult because their lives have become difficult. The job is a big part of that. Too much pressure and release is unstoppable. That can make a person seem difficult. No one wants to feel taken for granted. We all crave appreciation. Some people crave far more than they ever receive, leaving a gap where something must fill the emptiness. That something could make the person seem troubling and difficult. It's hard to appreciate a difficult person, but until we do they are likely to stay difficult. -- doug smith

Have you ever worked for a leader who is totally dedicated to tearing down what was before in order to move ahead with a new agenda? How did that feel? When you're in favor of the agenda, it could feel fine. But, for at least some of that leader's constituents the tearing down of the past felt like cruelty, like heartlessness. It causes people to dig in, to resist change, to do whatever it takes to repeat past processes rather than proceed past them. High performance leaders have a heart. It is completely possible to build an exciting future while also honoring those parts of the past that got you where you are. There are no perfect organizations. If you care enough to lead a team, please do care enough about that teams heritage to honor the work that came before. It's not a way to get stuck in the past. It's a way to move forward with dignity. Honor your past so that you can avoid repeating it. -- doug smith Leadership Call to Action: Be your best.