doug smith training

Do you say "yes" too quickly or maybe "no" with no conviction? What if you could change the outcome of a request? What if you could more clearly decide how to get more of what is best and less of the rest? What if you negotiate situations more often? If you don't negotiate it you'll never know how good it could be.  -- doug smith Bonus Tip: The best book I've read on negotiating is "Never Split the Difference" by Chris Voss. 

When we first get promoted to supervisor we tend to make mistakes. I remember one mistake that I made was being too "hands-off" as a leader.  I didn't want to come off as a boss. I didn't want to take command because I thought that people's feelings would be hurt. I tended to let them be.  It didn't work very well, and I quickly got over it. People DO need attention. Your team members NEED to know what matters to you. They NEED to know your expectations. And, they expect YOU to challenge them a bit. They won't ever ask for that, but they do need you to edge them forward. Keep your hands on. Conduct regular one-on-ones with your team members. Challenge any assumptions your team is making. Raise the bar and keep on raising it. Your job as a leader is to help your team members level up, not level off.  A hands-off leader is not really leading at all.  Stay in the game. -- doug smith

Here's a challenge for you. I'm not concerned about a wrong answer or a right answer. I'm curious about your answer. Here goes: To argue is to lose your audience. What do you think? We've all done this at one time or another, been so certain that our position is right that not only is the other person's position wrong, but THEY'RE wrong, too. Oh, so wrong. That turns a position into an opinion and into an emotion.  What do you think? If we enter emotional ground, does our think fog beyond reason? To argue is to lose your audience. Or is it? -- doug smith  

What are you afraid of? We're all afraid of something. Some of us are afraid of many things. It makes sense to be afraid when danger threatens your physical or emotional well-being. If your life is in danger, deal with it promptly even if that means running away. Could it be that our fear centers are over-working? Is it possible that we avoid too many things that need a healthy supply of confrontation? High performance leaders confront their fears. They face into the risk knowing that they will grow in the process. It takes practice. It takes building muscles over the years and continuing to learn long after you think you know all the answers. That's just the beginning. Fears are there to warn you AND to challenge you. Can you handle this? Are you ready for this? Are you going to let this turn into an opportunity or a stalling game of keep-away? Challenge your fears, don't worship them. You're bigger than they are. -- doug smith Leadership Call to Ac...

It's natural to feel fear when we're faced with a challenge. What if we fail? What if it's more than we expected? What if we're not up to the task? We should be cautious. We should focus on doing what is achievable. And yet, so often what is achievable but challenging frightens us into immobility. We can become overly respectful of our fears to the point that they control us. Let's try something different. Challenge your fears, don't worship them. You are bigger than your fear anyway. So am I. -- doug smith

Do you have at least one big goal that is stretching your comfort zone? If you do, good for you. We grow, we learn, we stretch or otherwise we fall behind. Sometimes working on a big goal tests us beyond anything we've endured before. Each time that I've set a goal of relocating (because, after all, moving is so much fun!) I have felt myself pushed to the limits to get all the details right and to move gracefully. Sometimes things get broken. It's reasonable to expect achieving your goals to feel uncomfortable at times as you stretch your boundaries. You might not choose the discomfort, but you have chosen the goal. See it thru. Don't experience the rough spots without the payoff. Set a solid, organized plan and then act relentlessly on your plan to achieve your goal. And then, the price of discomfort will seem very small indeed. -- Doug Smith

How bold is your creative challenge? Do you challenge yourself creatively, to do more, innovate more, surprise more, invent more? When we challenge ourselves first it makes it easier, and more credible, to challenge others. We all need more creative challenge. The world needs our creativity to fix its problems, change its sad story, bring peaceful relationships out and harmonize with more beauty and love. Does that sound too mushy? What world would you create? What would you like to see more of in the world? Create boldly. Challenge boldly. And, do it with peace and love. That's a tall order AND we can do it. It involves choices. Breathe before that next choice and choose peace and love. It's possible. Bold creativity challenges people without harming them. We can stretch. We must grow. Creativity keeps it all going. -- Doug Smith