doug smith training

  We're too big to feel too small. We're too small to control it all. What if everything is a collaboration? -- doug smith

Do you ever let your power go to your head?  Here's a sure sign that the answer is yes: if under pressure you invoke your job title. "Well, I'm the boss and here's what you need to do." Yes, it is sometimes necessary to invoke authority, but it always comes with side-effects. One of those side-effects is the habit of relying on that authority. It's fast, but builds shallow relationships. It's expedient, but what about those times that you are wrong? It's faster to force your views and authority on someone but sure to create resistance. What is better? It's better to pause, talk it through, find the mutually shared value, and focus on collaboration, rather than agitation. You'll enjoy the good results much, much longer. -- doug smith

Do you remember your last wrong decision? It probably felt right at the time. Surely, the logic that you used was precise and strong. But, still it didn't turn out the way that you'd prefer. Leaders benefit from multiple opinions and varied views. We can get so locked into a decision that we forget to truly test it. Are we getting carried away? Have we forgotten about hidden bias? Is it just too emotional a reaction to the situation? The trouble with a gut reaction is that it often eventually makes you sick. Instincts often stink. We need reminders, we need calibrators, we need alternatives. Our own memories are so flawed that they are hardly trustworthy. Test those assumptions, validate those memories, get the help that you need. -- doug smith

Situations, processes, designs, conditions, relationships -- so much up for grabs. Working together to solve a problem fixes far more than just the problem. Why not work together? -- doug smith

Have you ever offered the best possible piece of advice to someone only to see them fail to implement that advice? You knew it was fool-proof. You knew it would work. What were they thinking? What were YOU thinking? I've done that many times. My head can produce lots of creative ideas with the clarity it takes to get right to the heart of someone else's problem. Except, they don't see it that way. They may make a feeble or half-hearted attempt at the solution, but it's not their idea and they don't see how it will work. So it doesn't. Yes, as leaders we do need to coach and counsel and help people to come up with great ideas for solutions. Yes, we do need to collaborate creatively in a centered manner that allows our great thoughts to be heard AND their great thoughts to be appreciated. That's how we get to the agreements that lead to robust, workable, effective solutions. The problem with giving someone else the solution to their problem is that the...