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Showing posts with the label conflict resolution

Listen In Case We're Wrong...

Every argument contains at least one misunderstanding.Why?So often we are in such a hurry to express ourselves that we don't pay attention to what someone else is saying. Or, we confuse style with content. When we find someone's personality abrasive it's easy to disregard anything they have to offer. Right, or wrong.I learned the hard way that none of us ever has the complete picture. Even when our opinion is correct, it is incomplete. Until we see a more complete picture (we may never know all of the details) we would do well to stay curious. Every argument starts with misunderstandings, and usually stays there. What if we dug deeper? What if we did stay curious? What if we're wrong - how will we know unless we listen?-- doug smith

Start With Common Ground

Start with common ground to tame the mountain of conflict in front of you.The trail may be long, but it is certain.-- doug smith

Managing Anger

What makes you angry?

Do you ever feel anger and wonder where it came from?

Sometimes I've noticed that anger appears out of scale with the thing that seemed to trigger it. Maybe it's an accumulation of aggravations. Maybe it's a sustained patience that has become unsustainable. Maybe it's a lifetime of little disappointments. The anger boils, flairs, and erupts. At that point it can be highly unhealthy.

We lash out. We shout. We blame. We break things. Humans can be so sloppy sometimes. We lose our center and our balance lists like a ship in a storm. Our storm of anger rocks our world.

Maybe you haven't experienced this, and if not, maybe you've seen it in other people. It can scare.

Where the anger heads though isn't always where it belongs. Fall-out occurs. Innocent feelings and people are hurt.

The targets of our anger are seldom the cause of our anger.

We punish the wrong people. We overreact to minor disagreements propelled by the build up of restraint.

What&…