doug smith training

Facts matter. We should pay attention to data. And, we should remember that data isn't the whole game. Data is a poor indicator of feelings.  Feelings matter. People will believe that they matter when leaders show them that their feelings matter. That's not always easy and it can even be counter-intuitive if you're an analytical sort like me, but it is necessary. Facts matter. Feelings matter. And, more often than we might care to admit, people decide based on how they feel. How do you feel about that? -- doug smith 

How sure are you of the facts? In any decision, during any problem, the facts matter. While emotions propel us forward, unless we measure the facts, the facts could trip us up. How? Easily. What we believe to be facts could be something else. Inaccurate. Assertions. Assumptions. We need to practice our critical thinking skills to see thru the constant fog and clarify the facts. Accuracy depends on some fairly inaccurate assumptions. Before we can be sure, we need to recognize and qualify our assumptions. At least, I assume that's true... -- doug smith  

Have you ever been absolutely convinced of something, so certain that you would defend it or explain it or insist on it to anyone -- only to later discover that it was wrong? I have, and it doesn't feel great, does it? We can all fall into a habit of believing our beliefs so strongly that there's no room for learning. What feels most comfortable seems most true. Only, not always. Certainty is no measure of truth. No matter how true something seems, check for evidence. -- doug smith Call to Action: Write down one sentence on something that you are absolutely certain about. Now, write down three pieces of evidence for that certainty. What do you think?