won't ask what your favorite four-letter word is. Let's keep it clean. But I will share my favorite four letter word: DONE After a great project, with hard work, and shared effort, checking that punch list last box brings a smile to my face. DONE After that, I like another four letter word (no, not that one!) -- GOAL. Setting goals, working goals, helping people achieve their goals: it's what I do. All of that means that to hit that great word DONE in connection with your GOAL you've got to do the work. Act relentlessly on your plan and navigate the trouble that's bound to come. Come to think of it, that's another great four letter word: WORK So there you have it. Set the GOAL. Do the WORK. And get it DONE. Waiting for someone else to do what needs to be done does not get it done. It's up to you. -- doug smith