Skip to main content


Showing posts with the label managing conflict and difficult people

Listen In Case We're Wrong...

Every argument contains at least one misunderstanding.Why?So often we are in such a hurry to express ourselves that we don't pay attention to what someone else is saying. Or, we confuse style with content. When we find someone's personality abrasive it's easy to disregard anything they have to offer. Right, or wrong.I learned the hard way that none of us ever has the complete picture. Even when our opinion is correct, it is incomplete. Until we see a more complete picture (we may never know all of the details) we would do well to stay curious. Every argument starts with misunderstandings, and usually stays there. What if we dug deeper? What if we did stay curious? What if we're wrong - how will we know unless we listen?-- doug smith

Start With Common Ground

Start with common ground to tame the mountain of conflict in front of you.The trail may be long, but it is certain.-- doug smith

Conflict and Character

All true leaders encounter conflict.

It's what you do with it that defines your character.

-- doug smith