doug smith training

Life is opportunity. What we believe can uncover -- or cover over that opportunity. What you believe is up to you. -- doug smith  

How do the people on your team feel about themselves? How about you? How do you feel about yourself? Self-esteem matters. The way we see ourselves influences the work that we do. If you want healthy, vibrant, vital work from your team, why not make sure that the way that they think about themselves is strong? There are few things stronger than healthy self-esteem. To strengthen self-esteem among your team members: Appreciate good performance by providing specific compliments Spend time talking one-on-one with team members just to let them talk about what interests them Smile The list is longer than that of course, but start with those three things and you'll like the results. And that is good for YOUR self-esteem, isn't it? -- doug smith

  As a leader, do you ever sing the side-hustle blues? That's when your team seems distracted because they're tired from working multiple jobs. When I worked in food service it was all around me: team members who were already wrestling with variable schedules and also juggling multiple jobs. Maybe because they enjoyed their other gigs -- like the musicians, actors, artists, and writers on the team. Or maybe because otherwise they couldn't make ends meet so there were the side-hustles in driving, delivering, retailing, and add-on food service shifts.  People are wonderful and their potential is unlimited but their physical selves are not unlimited. Which can bring on the side hustle blues when people are tough to schedule, hard to motivate, and just plain tired. You'll never eliminate the gigs that team members enjoy, nor should you. Those are not the ones really sapping the energy as much as those that they are in only for the money. Employees won't need an only-for...

Do your team members love their jobs? Do you? There is nothing quite like loving a job you're doing. Focused, alive, attentive, building something important, serving people gladly...what could be better?  We all need to work, why not love the work we do? As a leader, you are the main reason (yes I said the MAIN reason) your team members either love their jobs or they don't. It's all in the climate you create, the environment of both support and challenge balanced with precision and love.  A leader who helps someone love their job is giving the world a wonderful treasure. What can you do today to show your team members the potential to make this the best team ever, with the best jobs ever? Here's one idea: appreciate. Thank someone, recognize some, share with someone how you value what they do and who they are. They'll like that, you'll like that...everybody wins. -- doug smith  

Like most team behaviors, motivation is contagious. When people look around and see team members energized, charged up, focused, and engaged, it tends to spread.  That's not a shortcut, though. Leaders still need to do the work by creating an environment that supports and challenges the team members. Leaders also need to develop relationships with individual team members and help those team members develop cooperative, cohesive relationships with each other. There's no quick fix, but it helps to start doing something that does work. One thing is talking with your people. Lead with questions long before you offer any answers.  What motivates your people? Ask them. -- doug smith  

People are motivated by their own individual needs, but also powerfully by what motivate those people nearby. Behavior, and motivation, is contagious. Winning leaders create environments where motivation is widely shared. It's not a contest, it's a team.  -- doug smith  

Inspiration is inexhaustible. Take all you want. - - doug smith  

It's one thing if a team member is unable to do something due to lack of knowledge or skill or resources. It's completely different when they ARE able but are unwilling.  Especially if the only thing standing in someone's way is their laziness. It's too much work for them. They don't see the payoff. But, for the rest of the team the payoff is both obvious and necessary. It may take a little work on the part of leadership to move that laziness aside. It could take patience. Persistence. Pressing on. Why not press on by showing that you are NOT too lazy to encourage effort? Why not demonstrate the value -- and the joy -- in the work? Overcoming laziness is work well worth the effort.  -- doug smith

Your team members might need more validation than you've been giving them. Many of the artifacts of the past that indicated power and showed success are no longer provided. Flattening the organization has also eliminated promotion opportunities. Career tracks have turned into career plains.  How do you build a career and your self-esteem if money is your only measure of success? That might not be the wrong question, but the implied answer is incomplete. We still have other ways of measuring and celebrating success. We can find ways to show our team members that they are making progress. We can show our team members that we recognition their success and we appreciate their work. Elevate their status. Distinguish those who achieve their team goals and show them respect beyond the basic into esteemed associate admiration. People didn't stop caring about these things just because companies stopped providing them. No matter what your organizational culture declares, as a leader you ...

When your goals are tied to a larger mission their value prods you forward. One more step,                                   one more step,                                                   for goodness' sake take one more step... -- doug smith

We grow in the direction of our intensions -- so set your intentions clearly and positively. I can't think of a better alternative, how about you?  -- doug smith

I am not good at celebrating, and yet celebrating is motivational. Because of that, I need to PLAN to celebrate or it will pass me right by. That also means that in order to see the plan to celebrate thru, there must be something worth celebrating, which means doing the work to achieve the goal. Your goal is easier to achieve when you make energizing progress and then celebrate it. It's not either or -- it's both and: progress (doing the work) and celebration (rewarding yourself and others for that success.) What do you think? --  doug smith  

How important is that goal, really? How deeply do you believe in the importance of that goal? It's easy, but silly, for us to fool ourselves. Either the goal REALLY matters or it does not. Design a plan to achieve your goal that is so persuasive you won't be tempted to ignore it. Then do it. Act relentlessly on your plan. -- doug smith  

Do you enjoy success? If that seems like a silly question (Of COURSE I enjoy success!) think about it from another perspective.  Sometimes we can taper down our enjoyment and appreciation of something because we know it's not perfect yet, and how can we be happy if it's not perfect? I do that somethings. It's not helpful. OF COURSE it's not perfect: nothing else and nothing ever will be. There are no perfect people, processes, performances, or plan. If we wait for perfection, we'll just keep waiting (and probably without gaining ground...) Let's do both. Let's enjoy our current level of success and achievement while also working to improve it. Performance must constantly improve, AND we can enjoy our exiting improvements. -- doug smith

Find out what you want and then don't give up on it. Once you are sure, keep knocking on the door. -- doug smith 

Why do people make excuses? It does not dismiss their responsibility. It does not solve any problem. It simply delays the next step in the process. As one of my best leaders from my days with Whole Foods, Bruce Green, once said "Nobody cares about your excuses." An excuse is all price and no payoff. Why not let go of the excuse and get busy with the process? -- doug smith  

Your products will prosper when people are your priority. -- doug smith  

There are two sides to every challenge: the challenge itself, and the fear of missing. What if you fail? What if the challenge overcomes you? What if you're not enough? The challenge is enough! We don't need to add the fear of that challenge, too. Maybe it will propel you forward, or maybe it will slow you down -- either way the fear is a choice. Stay with the challenge. Stay with the effort and the work and the focus. Persistence pays off when fear is your foe. Your persistence will win. -- doug smith  

Your best chance for success is to do what you do best. -- doug smith  

Find your flow -- the conditions and mood when you are at your absolute best, and you've found ultimate control.  Your flow could change. You will continue to learn and to grow. Why not accelerate that learning? Start where you already flow, and go! -- doug smith