doug smith training

Do you remember your toughest leadership decision? Every day we make many choices. Some days, the choices are tough. As leaders, we need to put our teams in the best possible position to succeed. The nuances are subtle. The stakes are high. Sometimes our best chance is our hardest choice. That's why you're there -- a trusted decision maker able to make the tough choices. Some will work well, and some won't. But the tough choices will keep coming. What's a leader to do? Keep learning, and decide with care. -- doug smith  

Conflict is not always bad. Sometimes it is necessary. We do get to choose how we approach it. Do we treat the opposition respectfully? Do we include dignity and opportunity as we negotiate? Even when we are uncomfortable with conflict (which is most of the time for many of us) it is only thru conflict that we can resolve issues of inequity. Peace is an excellent first choice, but not always available. Completely avoiding conflict could lead to complete surrender. Don't surrender. Negotiate. -- doug smith