An Eleven String Guitar

How many strings are on a 12-string guitar? No, it's not a trick question, but if you're in my house on the right day, the answer could be eleven.

That's not the right answer, but it is the true answer.

Why? It's not intentional. The strings come in various gauges, simplified on the container as Light, Medium, and Extra Light (an interesting logic of its own) and the mediums are hard to find. Using light gauge strings on a 12-string guitar means that the thinnest string is so thin (.08 cm) that it's very easily broken.

Sometimes, I can break a string while I'm tuning it, that's how easy they are to break. When that happens, it's eleven-string time until the next trip to the music store.

If you don't tell anyone, an eleven-string guitar could go undetected for weeks (I've done it). The sound is pretty much the same and the strings are so close together to begin with that you'd need to really get close to see the gap.

It's not ideal, but the music is still good and the rest of the strings don't seem to mind.

What did I learn from an eleven-string guitar?

Plan ahead

Clearly, I've done this before. Why not have an extra string for when one breaks? By planning ahead my 12-string guitar will always be complete. Maybe I just like to live on the edge, when it comes to music -- but when it comes to business, are your "extra strings" in place?

Play on with what you've got

OK, so sometimes we don't plan ahead enough. That doesn't have to be the end of the song. Lots of great music has been made with pieces missing and lots of great teams have succeeded long after key players left. Play on.

Know your breaking point

That .08 cm thin string breaks for me about half the time, which is why I usually select the higher gauge. What parts of your machine, or team, or project are breaking under the strain. What can you do to minimize that? How do you raise the gauge of your work?

Points to Ponder

If you play a musical instrument, change something about it (use a different reed, re-tune your strings, use a mute, amplify it...) and play your favorite song. How does change for you to be more creative? What else can you do to increase your creativity?

Draw a picture of yourself (or your company logo, or your favorite cat...) using your non-dominant hand. What details can you miss and still make a recognizable picture? Can you still capture the essence of your message? What accidental lines or marks spark a memory or idea?

-- Doug Smith

WHO SAID IT?

"You do not merely want to be the best of the best. You want to be considered the only ones who do what you do."

Was it...

A. Jerry Garcia
B. Eric Clapton
C. Pat Metheny?

The answer is here.

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The Right People

Who do you get to help you solve your problem? You, of course, that's a given. Also, people who will be impacted by any solution you try. People who are feeling the effects of the problem right now. Even (especially) people who you think may be at the root cause of the problem. Get the benefit of many ideas. Enlist the help of people who will care how it turns out. Collaborate to gain commitment. Engage the right people in creating problem solutions so that they don't become the wrong people while implementing them. -- doug smith

Compassionate Patience

It's easy to forget how much work it took to get where you are. Skills that we can take for granted are still absent or being developed in other people, including our team members. Compassionate leaders remember what they were like before they acquired the skills they now wish their team members had. The challenge: staying patient. The good news: as a leader you can help those team members grow. -- doug smith

Love That Job

Do your team members love their jobs? Do you? There is nothing quite like loving a job you're doing. Focused, alive, attentive, building something important, serving people gladly...what could be better? We all need to work, why not love the work we do? As a leader, you are the main reason (yes I said the MAIN reason) your team members either love their jobs or they don't. It's all in the climate you create, the environment of both support and challenge balanced with precision and love. A leader who helps someone love their job is giving the world a wonderful treasure. What can you do today to show your team members the potential to make this the best team ever, with the best jobs ever? Here's one idea: appreciate. Thank someone, recognize some, share with someone how you value what they do and who they are. They'll like that, you'll like that...everybody wins. -- doug smith

Focused Truth

Focused leaders have zero time for inauthentic messages. They tell the truth unconditionally and insist on the truth consistently. Be a leader who can handle the truth. Be a leader who tells the truth. -- doug smith

The Positive Choice

Leadership carries many responsibilities. One of them is the responsibility to improve things. People, products, processes -- none of these are perfect. As leaders, we can help them get better or we can keep them right where they are. Given a choice why not allow things to get better? -- doug smith

It's Not The Volume

It's so tempting to get louder when your words aren't delivering the results that you want. I've done it. Raising the volume feels like action, it's more of a reaction. Emotions are so powerful that they can make us forget what we're thinking. Emotions are also contagious, and that extra volume invites a loud response. If you've ever been in an argument where you're shouting at each other, you know how ineffective that is. Saying something louder does not make it more true. Winning leaders manage their emotions. They check their thinking to see if it aligns with their goals. It could be easier to meet someone halfway than to pull them all the way to your way of thinking. That doesn't mean we need to compromise every time -- but we do need to show that we're willing to consider someone else's point of view. And then, that we do understand that point of view. Louder is seldom better. (Unless you're playing guitar, then loud could be good...) -...

Better Results

We do get to choose. It's as easy to be positive as it is to be negative and the results are much more pleasing. What's your choice? -- doug smith

Temporary

It would be easy to get upset about it, but not helpful. It's better to see the truth and then deal with it. It's all a work in progress. "Done" is only temporary. -- doug smith

Likability

Think about the most likable person you know. It's probably someone who makes you smile, who cheers you up, who says positive things during an otherwise tough day. The most likable person you know is friendly. They treat people with kindness. They do their job without complaining, completely and competently. They clean up after themselves and sometimes even for other people without being asked. The most likable person around just seems to make everything better. Could that be you? You're the most likable person you know if that's what you decide to be. Try it for a day -- you might like it. -- doug smith

Develop a Range of Skills

As leaders our development is never done. There is always more to learn, more to master. It's possible to get the "people part" of leadership right and still fail as a leader. Strategy, critical-thinking, planning, and problem solving are still critical. What have you learned today? -- doug smith

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