An Eleven String Guitar

How many strings are on a 12-string guitar? No, it's not a trick question, but if you're in my house on the right day, the answer could be eleven.

That's not the right answer, but it is the true answer.

Why? It's not intentional. The strings come in various gauges, simplified on the container as Light, Medium, and Extra Light (an interesting logic of its own) and the mediums are hard to find. Using light gauge strings on a 12-string guitar means that the thinnest string is so thin (.08 cm) that it's very easily broken.

Sometimes, I can break a string while I'm tuning it, that's how easy they are to break. When that happens, it's eleven-string time until the next trip to the music store.

If you don't tell anyone, an eleven-string guitar could go undetected for weeks (I've done it). The sound is pretty much the same and the strings are so close together to begin with that you'd need to really get close to see the gap.

It's not ideal, but the music is still good and the rest of the strings don't seem to mind.

What did I learn from an eleven-string guitar?

Plan ahead

Clearly, I've done this before. Why not have an extra string for when one breaks? By planning ahead my 12-string guitar will always be complete. Maybe I just like to live on the edge, when it comes to music -- but when it comes to business, are your "extra strings" in place?

Play on with what you've got

OK, so sometimes we don't plan ahead enough. That doesn't have to be the end of the song. Lots of great music has been made with pieces missing and lots of great teams have succeeded long after key players left. Play on.

Know your breaking point

That .08 cm thin string breaks for me about half the time, which is why I usually select the higher gauge. What parts of your machine, or team, or project are breaking under the strain. What can you do to minimize that? How do you raise the gauge of your work?

Points to Ponder

If you play a musical instrument, change something about it (use a different reed, re-tune your strings, use a mute, amplify it...) and play your favorite song. How does change for you to be more creative? What else can you do to increase your creativity?

Draw a picture of yourself (or your company logo, or your favorite cat...) using your non-dominant hand. What details can you miss and still make a recognizable picture? Can you still capture the essence of your message? What accidental lines or marks spark a memory or idea?

-- Doug Smith

WHO SAID IT?

"You do not merely want to be the best of the best. You want to be considered the only ones who do what you do."

Was it...

A. Jerry Garcia
B. Eric Clapton
C. Pat Metheny?

The answer is here.

Comments

Nobody's Perfect

If you've ever had a boss who treated you like you should be perfect, you know how uncomfortable and how unachievable that expectation is. As leaders, we need not ever expect perfection. What we are reasonable in expecting is constant improvement. Even with constant improvement as an expectation, we should also realize that it is natural for people to plateau, for that level up to level off. It's like breathing. We can only inhale so much without exhaling. Expecting perfection guarantees disappointment. Expecting non-stop improvement invites burn-out. Let's be reasonably demanding leaders with the accent on reasonable. I'll try. How about you? -- doug smith

Just Keep Learning

How many times a day are you aware of forgetting something? Where you put your keys, where the phone is, what time that appointment is, why you walked into the room you just walked into...we forget things all the time. While it does make sense to do what we can to develop and retain our memory, we just aren't ever going to remember everything. Plus, most of the stuff that we once tried so hard to remember just doesn't even matter anymore. That ninth grade algebra test? That phone number to an office that no longer exists? The mission of that business that would not hire you? Gone and gone and gone. We forget more than we'll ever remember so just keep learning. Keep learning new material. Keep learning new skills. Keep learning new things about the people you love (and the people you don't yet love!) Keep learning! What have you learned today? -- doug smith

Make It Fun

When you need service, do you really want it to feel like a chore to the person providing that service? Do you flinch just a little after a "thank you" when the other person says "no problem"? I'm glad it wasn't a bother. I do wish it had a little heart in it. Maybe even a little fun. The best jobs at their peak appear to be fun for those observing. "How interesting!" "How magnificent!" "How effortless!" and yes, "How fun!." The best service feels more like play. Instead of the all-too-common "no problem" what if we said a heart-filled, fun-boosted "my pleasure!" And, don't lie about it, make it fun. -- doug smith

The Need to Act

Some of us like to analyze. Some of us like to act and let someone else analyze. Solving problems takes a balance. The most brilliant analysis producing the most wonderful ideas is all useless until someone acts. Some problems encourage eternal analysis, but that does not mean that eternal analysis is best. Some analysis is best accomplished with action. Think carefully, of course. Act boldly, also of course. -- doug smith

Note to Self: Negotiate

Do you say "yes" too quickly or maybe "no" with no conviction? What if you could change the outcome of a request? What if you could more clearly decide how to get more of what is best and less of the rest? What if you negotiate situations more often? If you don't negotiate it you'll never know how good it could be. -- doug smith Bonus Tip: The best book I've read on negotiating is "Never Split the Difference" by Chris Voss.

Courage Against Corruption

Even when it looks like corruption is everywhere, we do not have to let it rule. Leaders need the courage to resist corruption -- no matter how small and no matter how large and no matter for how long. When in doubt tell the truth, play fair, and act with integrity. Anything else will always catch up to you. -- doug smith

A Better Future

It's too late to perfect the past but it's not too late to learn a better future. Where is your next lesson taking you? What future are you working to create? -- doug smith

Find the Promise

Every problem contains a promise. That promise is a solution that leads to improvement, that leads to satisfaction, that leads to success. It's not guaranteed, of course, but the promise is there. Why hide from it? The promise of a problem sparks the seeds of success. Find the promise, it will pull you toward the solution. -- doug smith

Blame Is Not Your Problem

'It's irksome to get blamed for a problem. That can raise emotions that make solving the problem even more difficult. If we can center ourselves first, breathe, and release the blame, maybe we can see what path to take. We can solve the problem. Getting blamed for a problem we didn't create doesn't prevent us from solving it. Let go of the blame, wherever it came from. -- doug smith Action Step: The next time you catch yourself blaming anyone for anything, just let go of the blame.

Keep Your "Yes" Ready

When we are frustrated it is tempting to say "no." When customers are unreasonable it is oh so easy to say "no." As a high performance leader and as someone who learns to balance clarity, courage, creativity, and compassion, you'll hold off on that "no" long enough to consider a useful "yes." A yes that will please your customer and you as well. A yes that builds a relationship bridge instead of constructing a negative wall of "no". Sometimes, instead of saying "no" we need to say what it would take for us to say "yes". You can always say "no" later if you need to. Keep that "yes" ready, though, and it will likely work out for the best. -- doug smith

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