What's Behind The Curtain?

Does your team see and feel the real you?

Are you the same person at work as you are when you are on your own? Or are there masks that you wear, roles that you play, that you leave backstage when the day is done?

Leaders should be authentic. They also have personal lives. Your life at work may not match your life at home, and that's OK. What's NOT OK is if your life at work does not match your values. High performance, centered leaders lead with the heart as well as the mind and they lead with integrity.

In "Alice In Wonderland" there are lots of surprises, lots of tricks, lots of turns, lots of levels of deception. Have you ever known a leader like that? How they achieve their goals and how they think thru their processes can feel like a total mystery.

I'd rather work for a transparent leader who has no secret agenda. I'd rather work for an authentic leader who shows you what you get and tells the truth first time and every time. How about you?

My guess is that is what our people want, too. A leader who does not have a secret backstage agenda. A wizard who is the wizard in front, and behind, the curtain.

There's a tiny door behind that curtain that Alice is moving. Neither one of us will fit thru it. We're bigger than that. We're better than that.

-- doug smith

Comments

Connect With Respect

It's the start of a better, deeper, more productive conversation. It's the small effort to make a big impression in establishing relationship. Connect with respect. You don't have to love the person you're interacting with (although, wouldn't that help?) but if you make the effort to demonstrate respect whatever you have to share will land with more credibility. It is a leadership strength. Connect with respect. Smile. Make eye contact. Listen. Honor customs, traditions, even organizational hierarchy. The choice of course is up to you. It's a very personal choice to connect with respect. If you make that choice, I think you will like the results. -- doug smith PS: I didn't expect to use a picture featuring a horse for this posting but when I saw it there was a deep feeling a respect showing. Action Step: Find a picture that represents respect for you and for a week, keep it close enough to look at it for a bit every day.

More Service Please

Would you agree that what we need is more service, not less? And yet, everywhere we look we see service slipping away, drifting into some lip-service pretending or worse yet, not even pretending. It is often a financial decision: you can have it nice or you can have it cheap. Over and over and over again people will choose cheap, even when that is not what they really want. We are better than that. You're better than that. I certainly hope that I'm better than that, too. If the level of service you provide depends on the payment you receive you are doing it wrong. Everyone deserves the very best service that you can possibly provide. -- doug smith

Serve With Love

Leaders must serve. We don't all like that. Sometimes, we'd prefer to be served. But, think about it. We serve our customers. We serve our boards. We serve (yes, we do) our team members. We even serve our peers and of course we serve our bosses. That gives us an important choice: we can serve gladly, or we can serve madly. The work is the same; the emotion is different. The difference between serving with resentment and serving with love is the difference between hardship and happiness. Doesn't happiness feel better? -- doug smith

Enjoy The Outcomes

Every problem leads to an outcome. Some you want and some you definitely do not want. You're going to prefer the outcomes of the problems you solve. Don't you think so? -- doug smith

Angry Leaders Fall

It is scary to watch someone lose their temper. Yelling, screaming, slamming, isn't it all unnecessary? Calm it down. Breathe. Relax. If you burn too hot you burn out fast. - - doug smith

Who Defines Your Goals?

Maybe your goals are assigned to you from someone else. If you have a job, that's probably true about many of your goals. But in the end, isn't it really up to you? What you do, when you do it, how you do it, no matter how formalized the process you are still involved and deciding. You define your goals and you define when those goals are done. Finish what you started, or kiss that goal goodbye. -- doug smith

Roots of Their Own

What looks like the root cause of a problem may have roots of its own. Keep digging. The rush to solve may leave things unresolved. -- doug smith

Instant Coach

Ask someone about their goals. You'll be doing them a favor. -- doug smith

Serving with Joy

Serving without the expectation of reward provides its own reward. If you are familiar with that feeling that means you're doing it right. And, if you're not, it's never too late to start serving with joy, serving with compassion, serving with enthusiasm. -- doug smith

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