doug smith training

Who has taught you the best lessons? What have you learned that has become part of the value of your life and who was it who taught you? Some people in your life had lots of opportunity to teach you. They had time. They had proximity. Maybe they even had authority. They were people involved with you closely: your parents, your grand parents, siblings, elementary school teachers, high school teachers, college professors, best friends, lovers, adversaries, organizational leaders, pastors, priests, gurus, yoga teachers, improv coaches, music conductors, choir leaders, policy officers, military officers, coaches, cooks, fraternity and sorority members, doctors, therapists, nurses, dental hygienists, dentists, chiropractors, delivery staff, food service workers, co-workers, bosses, mentors...if you dive deep enough for long enough the list is extensive. For all of us. Ponder that list. Ponder those lessons. Know it. Do it. Teach it. What did you learn? What have you learned so completely, s

Do you rely on the same methods of work over and over again? Have you been using the same tools for years without reflecting on why? My dad was a weekend woodworker. He worked in a glass factory as a supervisor most of his life, but he was also a skilled craftsmen. He even built our house. He didn't know everything about every craft, but he found ways to learn. He mainly learned by helping. When the contracted plumber installed the plumbing in the house he was building, he helped the plumber. When the electrician installed all of the wiring and circuits and kept everything up to code, my dad helped. He followed orders. He did the heavy lifting. He listened attentively. And, he helped. Not so that he could install plumbing or electricity in future houses (he never did) but so that he could FIX whatever malfunction occurred later in his own home. He saw which tools he'd need. He learned how to think thru a problem. He found the boundaries of his knowledge so that he'd know wh

We do not have to create teams where people either win or lose. We do not have to create organizations where people either win or lose. We do not have to create societies where people must either win or lose. We can make better choices. As high performance leaders, we can co-create better outcomes; ways for all of our constituents to benefit. We can even compete without tearing down our competitors. What if every action you made as a leader improved the world, instead of producing a little tear in the fabric? Zero-sum leadership is not sustainable or defensible. Lead without producing loss, or face your own eventual loss. -- doug smith

Have you painted your masterpiece yet? Have you utilized your gifts to their fullest and produced something that will last? High performance leaders consider their legacy as they work and build toward a future where that work is remembered. I am thrilled by how much we as leaders can integrate our various skills into the work of leading. It's all connected. Find ways to connect what you love with what you do and you will always love what you do. As a trainer and consultant, I am constantly finding new ways to blend my enthusiasm for the arts into my work. Maybe it's a song, maybe it's a collage, maybe it's a bit of acting in a story that I tell -- it's all part of the tapestry of the work. I may not have painted my masterpiece yet, but I am practicing every single day. How about you? -- doug smith Corner Office - collage by doug smith

Have you ever thought that you've got this leadership thing all worked out? I've never reached a point where I thought "that does it, it's all easy from now on..." It gets better, but not necessarily easier. As the goals get bigger, the plans take longer. As the tasks pile up, the discipline must grow or it all stumbles to a stop. Just when you think you've got your team where you want them, a star performer leaves, or a struggling performer slips even further. The work never stops. Some of it is the science of leadership (mind your metrics, facilitate your meetings, improve your processes) and some of it is art (develop your people, conduct those on-the-spot tough conversations.) The art of leadership seldom stops after one draft. Don't stop. Keep moving. Keep learning. Keep growing. -- doug smith

Once we start leading we encounter resistance. Some people are in the early stages of learning how to follow. Others find it uncomfortable if they are not in charge. Often, it's just a habit of negativity driving the moment. High performance leaders stay positive, whether the team is positive or not. You are a mighty performance force - stay positive. You have a mission worth working on - stay positive Your goals are your goals, whether people are positive or not. You are positive! -- doug smith

Do people need to earn your respect? Some people do believe that it is necessary to prove yourself worthy of respect before someone should grant you respect. What's the problem with that? When we put ourselves into the position of judge we also open the door wider to being judged. Can people tell when you respect them?  Undoubtably. We seem to have an inner radar that differentiates respect from disrespect -- or worse, disregard. We can tell, and we care. Deeply. Whatever a person has done in the past that we might question, it is still possible to treat them with respect. Kindness, compassion, even love know no limits. Respecting someone does not mean that you agree with everything that they've ever done -- or even with what they are  doing or saying right now. Respect means that you treat them with human dignity, fairness, compassion, and honor. I know that it can be tough to show respect in the heat of an argument or when someone is not acting in a likable manne

Silence in your anger gives it time to heal. -- doug smith

Are your team members ever angry with you? Whether you are a creative artist, a business person, a not-for-profit consultant...whatever -- when we are doing important, passionate work we will sometimes generate anger. It might be unexpected. It might be provoked. People get angry. Anger can cloud our understanding. We can disagree. We disagree every day with some one (and sometimes it feels like half the world!) The better path, better than getting upset, is to clarify. If we disagree, we can figure out how to understand. Unless we understand, all the anger in the world is wasted energy. High performance leaders find ways to disagree respectfully while staying open to new possibilities. Ever been wrong? I'm wrong at least once a day. Disagreeing with my truth is often useful. Getting angry at it seldom is. -- doug smith

The art of leadership includes fine lines and bold actions. -- Doug Smith