High performance leaders pay attention to detail. They know what matters most and they manage it precisely. They eliminate distractions and focus on the main thing. Do you manage what matters the most to your organization? Is your organizational house "tidy" and in order? If you want to empower people, make sure that you have the best processes in place to allow the flexibility they need. When there is a right way to do something, train your people that way. Attention to detail. It makes a difference. -- doug smith