doug smith training

You don't have to create a family at work. Families come with their own difficulties and if you've ever worked in a family business you know all about that. People at work don't have to love each other, but they do need to respect each other. Communicating clearly and honestly is a start. Collaborating instead of competing helps. Do your job, jump in to help when you're needed, and keep supporting the team's mission and goals. You don't need to create a family at work to build a great team. What you need is clarity, courage, creativity, and compassion.  Great leaders create the atmosphere where those core strengths prosper. -- doug smith

Goals are important. So is how your goals affect other people. Did you consult anyone your goal will impact? Did you look for help from others? Did you help anyone else achieve their goals this week? People will care more about your goals when you care more about people. Show you care by listening, by helping, and even by laughing at their bad jokes. People are worth it. -- doug smith  

  If you want to sell something, you need at least two things: a really great product, and a really great you. People will care much more about what you have to offer when they care more about you. Products, goals, careers... People will care more about your goals when you care more about people. -- doug smith

  I've known people who are so creative that they not only let their imagination run wild, it gets them into trouble because they let it drive everything. If you run away to join the circus, you could end up being a clown. If that's your goal, then great. Just know the possibilities of an unregulated mind. You can allow your imagination to run wild without putting it in charge. Yes, we need creativity. Go for it often and with enthusiasm. And, we also need clarity: what are we trying to achieve. We also need courage: will you stay the course when you're challenged? And, we also need compassion: can you pursue your goals while caring about other people? Go ahead and think outside of the box -- just don't fall into a hole you can't crawl out of. -- doug smith

While it may be diplomatic to hide an uncomfortable truth, it is in the end not all that kind. You can build all the walls you want around the truth and paint it with all the pretty disguises and half-truths and silences that you want but the truth will find a way to emerge. Truth is relentless and tireless. Tell the truth. Be nice about it, sure. Use the leadership strength of compassion to stay empathetic and considerate. Tell the truth with kindness but please -- do tell the truth. -- doug smith

Are you gifted with sarcasm? Many people are. What's the harm, right? A little jokey joke here and there, just kidding, no big deal... What if it is a big deal? What if people misinterpret your jokey joke as a raging insult. Do you think it's possible that within every sarcastic comment there is a kernel of truth? That kernel of truth, once exposed, could lead to a productive and deep discussion of major issues -- or it could lead to the deterioration of a relationship. I leave it to you to decide which you think is more likely. Whenever possible (and...I think that is always...) I like to embrace humor while eschewing sarcasm. Why be bitter or biting when there are so many other ways to laugh? Kindness costs nothing while sarcasm leaves scars. Let's stay kind. -- doug smith

Nobody is perfect. Especially, leaders who are managing big problems and dealing with difficult situations. That's not an excuse, it's a reality. Insisting on perfection will lead to disappointment. Disqualifying based on imperfection disqualifies all. A bigger question is, "can we tolerate the level of imperfection?" Another better question is "have that leader's shortcomings clouded and neutralized (or even reversed) their strengths?" We must not let our shortcoming devour our strengths.  We're better off rising on our strengths. To do that, we must never let our shortcoming prevail. Rise on clarity, courage, creativity, and compassion.  Rise. -- doug smith

What do you need in order to lead? Does it take a title? Authority? Election or selection to be chosen the leader? While all of that helps, it's not what you need most. You don't need permission to lead, but you do need strength of character demonstrated with courage, clarity, creativity, and compassion. Start with a foundation of those core strengths, and the rest will be easier.   -- doug smith

People care about what you do, especially when what you do affects them. Do you like it when an organization makes a decision that affects you without asking you about it? Probably not. New conditions, new constraints, new rules. It's beyond annoying, and when leaders cause these types of unilateral inconveniences (which create new paths of resistance and passive aggression) they are doing harm to their vision and to their organization. Maybe not immediately, but eventually. Would you rather consider the needs of others now or wait until they are upset with you? Now. Now would be good. -- doug smith

Would you like more power? Is gathering influence something that you value? You can gain that in many ways. Certainly, one way is to get promoted to a higher level job title. That does bring increased power. But, not enough, does it? You still want more. We all want more. We want as much agency and autonomy and independence as we can get.  Here's something you have absolute power over. You control this completely, and when you control it effectively it dramatically increases your power: Your attitude. How you look at the world. How you feel about your self. How you apply positive principles to persistent problems.  Your attitude is more powerful than your job title. You attitude is more powerful than any problem. Your attitude is a great source of power for you -- when you keep it compassionate, clear, courageous, and creative. Tap into THAT power -- it is inexhaustible. -- doug smith

Kindness may come at a cost, but that cost is covered by an endless, limitless currency. There is no limit to love. -- doug smith

What is your two-word mission statement? I'm sure you've seen a lot of mission statements. I have, too. Most of them are so long that I couldn't remember them if my job depended on it. And yet, in many ways, your job does depend on it. I've learned that if you keep it brief, it's easier to remember which makes it easier to do and much more likely to shine as the strategic guiding light that you're looking for. Try this. First, identify what you do. Second, identify how you do it. Put those two things together. If you don't like what develops, try again. Find yourself a two-word mission statement and see how empowering it makes you feel. If you like it, keep it. If you don't, try again. What is your two-word mission statement? Mine is "developing leadership." It's an abbreviated version of the full mission statement of "developing leadership with clarity, courage, creativity, and compassion." I like both. I can reme

Tough leaders with an edge get stuff done, and when they add compassion they add significance. Always add compassion. -- doug smith

How we communicate is how we lead. High performance leaders communicate clearly, creatively, courageously, and with compassion. Clear, so that the message is understood. The mission is strongly centered as the focus. The goals are clearly aligned with the mission. The leadership actions support the goals. Creatively, because problems are not easily solved and do require new ideas. Because people prosper better in a creative environment. Because growth is the preferred direction. Courageously, because the more important your work is the more resistance you are likely to encounter and it takes guts to overcome that. It takes courage to stand your ground against the temptations to cut corners and shave ethics. It takes courage to keep going when it feels like your cause is lost. It takes courage to stand up to your boss in support of your own team. Compassion, because while high performance leaders must deliver on their goals and produce increasingly outstanding and high qual

The art of leadership is increasing your creativity, courage, compassion, and clarity every single day. What are you developing today? -- doug smith

Our leadership strengths are like muscles. The more we use them, the more we apply them to situations, the stronger our strengths become. How many problems could stand up to you using all of your clarity, courage, creativity, and compassion? Use your leadership strengths. Develop your leadership skills. Solve those problems and achieve those goals with the ease and elegance that you deserve. -- doug smith

Have you known any leaders who let power go to their heads? Some people, once they gain leadership responsibility, allow their self-image and self-interests to take on outrageous proportions. But, leadership is not about selfishness. There is a major difference between healthy self-image and limitless self-interest. High performance leaders care about other people. The results are important, and so are the people. To get there, to take care of people to such a degree that they of course work hard to achieve the desired results, a leader must control that ego. A leader must be humble. You'll know when you are practicing humility: you'll be curious. You'll be patient. You'll be kind. If you're doing all that already, excellent and please continue. If you're not, the opportunity is there. True influence and power requires humility. Humility is an early sign of understanding, and it's in the understanding that we begin to agree, to change, to grow, and

Purpose: Open up new possibilities in solving problems and achieving your goals. Identify opportunities to apply your gifts and the gifts of your team to problems and opportunities. Materials: Blank Index cards. Preparation: Create two decks of cards. One set of cards contains personal gifts and strengths, such as courage, creativity, clarity, compassion, centeredness, influence, charisma, passion, etc. The other set of cards contains current problems or opportunities that could be addressed using your strengths. Process: Each person draws a card from each of the two decks and explores whether the gift and opportunity match for them, or whether they match someone else in the room. Describe how whoever has that gift might help meet that opportunity or solve that problem by effectively using that gift. Other participants award points: 1 point for a reasonable explanation, 2 points for a creative and effective explanation, 10 points for an explanation and commitment to app

We all have agendas. All organizations have agendas. All movements (useful or not) drive agendas. This leads to a variety of mixed motives and unsavory outcomes. This leads to conflict and trouble. It doesn't have to be that way. What you live for, what you trust in, what you drive could be for the benefit of all. What you live could be a model for how you want to be treated -- and isn't that below the surface of most worthy faiths? Found your faith in love. Seek that good in the world that you can accent, amplify, and add. Add love Unless your faith was founded on love it's standing on shaky ground. Add some stability. Add some endurance. Add some goodness. Add love. -- doug smith Leadership Call to Action: Whatever you do today, add love.

Do people need to earn your respect? Some people do believe that it is necessary to prove yourself worthy of respect before someone should grant you respect. What's the problem with that? When we put ourselves into the position of judge we also open the door wider to being judged. Can people tell when you respect them?  Undoubtably. We seem to have an inner radar that differentiates respect from disrespect -- or worse, disregard. We can tell, and we care. Deeply. Whatever a person has done in the past that we might question, it is still possible to treat them with respect. Kindness, compassion, even love know no limits. Respecting someone does not mean that you agree with everything that they've ever done -- or even with what they are  doing or saying right now. Respect means that you treat them with human dignity, fairness, compassion, and honor. I know that it can be tough to show respect in the heat of an argument or when someone is not acting in a likable manne