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Does Your Team Hear You?


How we communicate is how we lead.

High performance leaders communicate clearly, creatively, courageously, and with compassion.

Clear, so that the message is understood. The mission is strongly centered as the focus. The goals are clearly aligned with the mission. The leadership actions support the goals.

Creatively, because problems are not easily solved and do require new ideas. Because people prosper better in a creative environment. Because growth is the preferred direction.

Courageously, because the more important your work is the more resistance you are likely to encounter and it takes guts to overcome that. It takes courage to stand your ground against the temptations to cut corners and shave ethics. It takes courage to keep going when it feels like your cause is lost. It takes courage to stand up to your boss in support of your own team.

Compassion, because while high performance leaders must deliver on their goals and produce increasingly outstanding and high quality results, we must do so while prioritizing people. We must be kind. We should be compassionate when pushing seems natural but our people aren't quite ready.

Our words communicate our character. How we say them matters: our tone, our body language, our context, our surroundings.

How we communicate is how we lead.

Communicate for results with all the best you've got. We need it.

-- doug smith


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