doug smith training

Sometimes the answer is no, and we don't like the answer.  We could give up. Oh well. Or -- we could ask a different way. Maybe our expectations were not clear. Maybe our intensity was not clear. Get clear. Stay persistent. Not all the time -- it still makes sense to remain open, curious, and able to be influenced. But when you've got to have what you've got to have, and you are struggling to get it -- try a different way. Some suggestions: - find the value in what you want from the other person's point of view - show how NOT getting what you want impacts the other person negatively - ask in a different way - add humor (gently) - use analogies ("On a scale of 1 to 10, this is a solid 10 for me!) - find the mutually beneficial outcome. It could be something different. There are always more possibilities. How do you know there are still possibilities? If you haven't gotten something you like yet. What ideas do you have? --  doug smith

Who tells lies? That's not a trick question. We all lie.  There may even be some circumstances when lying seems appropriate. The trouble is when we lie we convince ourselves that the circumstances warrant lying, even when they don't. It makes it hard to know when anyone's telling the truth. It makes it hard to make and keep agreements. It doesn't have to be that way. We could simply tell the truth. Always. Some conversations would take longer. Some conversations might contain more conflict than we'd like. But, imagine what a boost your level of trust gets when people realize that you can be relied on to always tell the truth. Not just when it's easy. Not just when it's convenient. Always. Wouldn't you rather live with no more lies? Tell the truth. You can handle it. -- doug smith

We specialize in workshops that help people get things done without ticking each other off. Mostly, that means helping people communicate more effectively. To bring one of our workshops to your location, please contact us at: doug@dougsmithtraining.com Here is a selection of our most popular, and successful workshops: Communication Boot Camp -  How to Communicate for the Results You Want  - One day workshop to help you develop the skills you need to create deeper, more effective conversations, build stronger relationships, and communicate with tact, respect, diplomacy, and professionalism. Add a second day to develop more productive meetings and learn how to deliver more powerful and influential presentations. It's Not About the Slides... Powerful Presentation Skills  -  Get beyond the slides and into the hearts and minds of your audience. Whether you make one presentation a year or one every day, how you communicate during a presentation is ei...