Skip to main content

Communication Skills Training

We specialize in workshops that help people get things done without ticking each other off. Mostly, that means helping people communicate more effectively.

To bring one of our workshops to your location, please contact us at:

doug@dougsmithtraining.com

Here is a selection of our most popular, and successful workshops:


Communication Boot Camp - 
How to Communicate for the Results You Want -

One day workshop to help you develop the skills you need to create deeper, more effective conversations, build stronger relationships, and communicate with tact, respect, diplomacy, and professionalism. Add a second day to develop more productive meetings and learn how to deliver more powerful and influential presentations.


communication training, communication workshops


It's Not About the Slides...
Powerful Presentation Skills - 

Get beyond the slides and into the hearts and minds of your audience. Whether you make one presentation a year or one every day, how you communicate during a presentation is either propelling you forward or dragging you behind. This hands-on, practice on your feet workshop will give you a fresh new view on how to best reach, engage, and energize your audience. One powerful day of training.


communication skills training, communication workshops



Get Stuff Done Without Making Enemies - 
Productive Meeting Skills - 

One day workshop to explore, discover, and practice the skills you need to convert your meetings from boring to productive. Whether you lead dozens of meetings or a few - or even if you find yourself simply a participant in dull meetings -- the productive meeting skills you'll cover in this workshop will change you from victim to guru. Make your meetings, your organization, and your life more organized and fun.




How NOT to Tick People Off!
Communicating With Tact and Professionalism -

One day workshop for anyone who struggles with interpersonal communication. Learn how to deal with the difficult people in your life, instead of saying what usually gets you in trouble. Practice thinking on your feet and reacting calmly under pressure. Take that foot out of your mouth and put it down with assertive assurance that you're communicating with tact and professionalism.





Talk About It! 
Deeper Conversations for Better Relationships -

It's easy to fall into communication habits that just don't work. As a result, many relationships suffer most from a failure to communicate. We make stuff up, we distract ourselves, we drift off into our own little worlds. That's not the stuff of resilient, friendly, collaborative relationships. During this one-day workshop you'll discover and practice the CLUES to communication success that are at the heart of all of our work here at doug smith training. You'll learn how to truly connect. You'll practice conversations around any topic - even during conflict - that will promote true listening, compassion, clarity, courage, and creativity. Attend with your significant other, with your team, or as an individual -- just come prepared to dramatically improve your interpersonal communication skills.


deeper conversations for better relationships



Creative Project Management - 

When it comes to project management, it is impossible to over-communicate. The biggest temptation to a project manager is to communicate less.  During this workshop you'll explore and practice the fundamental project management tools while integrating professional communication skills to build relationships and teams so that your projects will be both successful and fun.

 Bringing together the best (and fastest to learn and implement) project management and communication tools this workshop will help you with whatever phase of your project you find yourself -- from launch to completion. Two days.





Centered Problem Solving -

If problems are making a mess of you or your team, turn that energy around with some focused and applied centered problem solving. We've taken some time-tested tools and processes, blended them with our unique approach, and created new ways to focus, analyze, create possibilities, evaluate choices, and solve problems. Available as a one-day (exploration and discovery) and as a two-day (exploration, discovery, and application) workshop, Centered Problem Solving is an investment that will pay for itself over and over. One day program: $99 per participant. Two day version (work on solving real problems!) $149 per participant.

Contact me about bringing one or more of these workshops to your location. I'm located in the Bucks County, PA area so if you're near there there is no extra charge for travel.





Supervising for Success -

Two day workshop for front line leaders. You'll start on your goals and create the alignment and traction you need to achieve them. Ideal for front line leaders in any organization, we have deep experience (and time-tested tools) especially suited for leaders in the retail and service industries.

leadership training, communication skills training




------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------


"Doug had an awesome way of delivering the content. Great advice and information to take back to the work place."
-- Tosha, Cherry Hill, NJ





"The enthusiasm of Doug was awesome! I definitely felt I learned more because he had many examples."
-- Jaimee, Des Moines, IA




"I learned so much more than I expected... I will definitely take these skills back to the workplace and share this knowledge with my fellow employees!"
-- Courtney, Schaumburg, IL





"Doug's positive personality really helped make this course very interesting and worth while."
-- Breanna, Bloomington, MN





"Doug was great! I loved how he shared life experiences to teach! Great guy!"
-- Lisa, New Haven, CT





"Overall wonderful experience. I've gained a lot more knowledge than I had anticipated. Great leader who kept the whole class engaged and thinking."
-- Ashley, Baltimore, MD






"Doug was very engaging & kept the class moving efficiently.
-- Sarah Pollen, Frederick, MD


"This training was outstanding! Doug did an amazing job. He was entertaining and knowledgable. Thank you for a wonderful two day training."
-- Stephanie, Washington, DC



------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------

Comments

Popular posts from this blog

Opportunity Uncovered

Life is opportunity. What we believe can uncover -- or cover over that opportunity. What you believe is up to you. -- doug smith  

Something Good

You don't always find what you're looking for but if you keep looking you'll find something good. -- doug smith  

Strong

  It''s a challenge to your composure, to your centeredness. It's an attack on your boundaries. How do you react? Nothing gives anyone the right to impose their problem on your property. While it's not cause for aggression, it's also not cause for surrender. Stand strong. Remain resilient. Be bold yet kind. A smile works as well during a refusal as it does during a deal. Smile, stand strong, or move along.  When the need for creativity arises, creative problem solving is on your side. Bring your adversary into the picture. Ask, instead of demand. Then collaborate on a creative mix of solutions with at least one too good to refuse.  -- doug smith

Routine Benefits

Do you have a regular morning routine? Setting a routine that establishes good habits is a great way to continue your grown, energize yourself, and get each day started right. Only you can determine what should be in that routine -- some people are heavy on exercise, others in medication, prayer, or contemplation, others in reading, writing, whatever sets you up for success. It takes discipline to get a healthy routine started. Distractions happen. Once the routine that works for you is in motion though you'll find it easier and easier to stick with. Once you realize that it works, why would you ever stop? You could probably measure this level of success. Plenty of people do. This is a case where the metrics don't matter as much as the intangible results -- clarity, composure, centeredness, even comfort. The comfort of a regular routine is an unquantifiable bliss.  What's your morning routine? -- doug smith

The Joy of Small Goals

No one needs to convince you that big goals are important to your success. One of my favorite bosses had an expression she used cheerfully and often: "Go big or go home." Small goals matter, too. They build practice. They build skills. They create great habits that lead to completing your much larger goals. Small goals, once achieved, are great sources of joy. What small goal are you working on today? -- doug smith  

Details

  "It's all in the details." "Measure twice, cut once." "If you fail to plan, you plan to fail." "Get it right, get it right, get it right..." Details. As a front line leader it is ever so tempting to pour on the details until they completely cover every possible contingency. As a highly analytical person, I've given into that temptation many times. The risk to making instructions too detailed is that they will not be followed. That doesn't imply malice, it simple acknowledges that: our attention spans are short no process is perfect anyway action creates momentum That third one is key. Action creates momentum, so get moving. Correct as we proceed, but for heaven's sake, get moving. -- doug smith

Go Get It

It might seem that all you need to achieve that goal is a little help. A bit of a boost. Someone to provide feedback and encouragement. You're right. If all you need is a little help to achieve your goal, then definitely go get that help. The person who could help you really does want to help you.  -- doug smith  

One Kind of Choice

It is not always the answer, but surprisingly often it is: It's easier to hire a motivated worker than it is to motivate an unmotivated one. That's not the end of the story. It could be great hiring advice though. Whatever the technical skills are for people you are interviewing to hire, be sure to ask some questions about motivation that can't be answered with a yes or no. Questions like: When were you the most motivated in your life? What kinds of work motivate you? What's your approach to a work day when for one reason or another you don't feel very motivated? If you had been here for one week, what would we see that shows us how motivated you are? Start there, and follow-up with more questions. Give each candidate time to convince you whether or not they will bring motivation to your organization.  You can teach people almost anything, but it's always easier if they are already motivated. -- doug smith 

Healthy Goal Focused Habits

Successful goals are supported by productive habits. Some productive goal-achieving habits include: Working on your goal everyday Scheduling time to work on your goal Breaking your goal down into smaller, easily achieved tasks Telling other people about your goal What other productive habits do you use? -- doug smith  

The Test of Time

Are you a strong starter, a strong finisher, or both? (Let's not even consider "neither" as a viable choice for any high performance leader.) Time will tell, as my grandmom used to say. Time will tell. However you approach performance, the performance will emerge. It just depends on whether you want to celebrate that performance or regret it. The test of time does not grade on a curve. What you want will require work. The goals that you set will need a plan that you work on relentlessly.  Are you going to achieve your best goals? The test of time will tell. -- doug smith