Skip to main content

Communication Skills Training

We specialize in workshops that help people get things done without ticking each other off. Mostly, that means helping people communicate more effectively.

To bring one of our workshops to your location, please contact us at:

doug@dougsmithtraining.com

Here is a selection of our most popular, and successful workshops:


Communication Boot Camp - 
How to Communicate for the Results You Want -

One day workshop to help you develop the skills you need to create deeper, more effective conversations, build stronger relationships, and communicate with tact, respect, diplomacy, and professionalism. Add a second day to develop more productive meetings and learn how to deliver more powerful and influential presentations.


communication training, communication workshops


It's Not About the Slides...
Powerful Presentation Skills - 

Get beyond the slides and into the hearts and minds of your audience. Whether you make one presentation a year or one every day, how you communicate during a presentation is either propelling you forward or dragging you behind. This hands-on, practice on your feet workshop will give you a fresh new view on how to best reach, engage, and energize your audience. One powerful day of training.


communication skills training, communication workshops



Get Stuff Done Without Making Enemies - 
Productive Meeting Skills - 

One day workshop to explore, discover, and practice the skills you need to convert your meetings from boring to productive. Whether you lead dozens of meetings or a few - or even if you find yourself simply a participant in dull meetings -- the productive meeting skills you'll cover in this workshop will change you from victim to guru. Make your meetings, your organization, and your life more organized and fun.




How NOT to Tick People Off!
Communicating With Tact and Professionalism -

One day workshop for anyone who struggles with interpersonal communication. Learn how to deal with the difficult people in your life, instead of saying what usually gets you in trouble. Practice thinking on your feet and reacting calmly under pressure. Take that foot out of your mouth and put it down with assertive assurance that you're communicating with tact and professionalism.





Talk About It! 
Deeper Conversations for Better Relationships -

It's easy to fall into communication habits that just don't work. As a result, many relationships suffer most from a failure to communicate. We make stuff up, we distract ourselves, we drift off into our own little worlds. That's not the stuff of resilient, friendly, collaborative relationships. During this one-day workshop you'll discover and practice the CLUES to communication success that are at the heart of all of our work here at doug smith training. You'll learn how to truly connect. You'll practice conversations around any topic - even during conflict - that will promote true listening, compassion, clarity, courage, and creativity. Attend with your significant other, with your team, or as an individual -- just come prepared to dramatically improve your interpersonal communication skills.


deeper conversations for better relationships



Creative Project Management - 

When it comes to project management, it is impossible to over-communicate. The biggest temptation to a project manager is to communicate less.  During this workshop you'll explore and practice the fundamental project management tools while integrating professional communication skills to build relationships and teams so that your projects will be both successful and fun.

 Bringing together the best (and fastest to learn and implement) project management and communication tools this workshop will help you with whatever phase of your project you find yourself -- from launch to completion. Two days.





Centered Problem Solving -

If problems are making a mess of you or your team, turn that energy around with some focused and applied centered problem solving. We've taken some time-tested tools and processes, blended them with our unique approach, and created new ways to focus, analyze, create possibilities, evaluate choices, and solve problems. Available as a one-day (exploration and discovery) and as a two-day (exploration, discovery, and application) workshop, Centered Problem Solving is an investment that will pay for itself over and over. One day program: $99 per participant. Two day version (work on solving real problems!) $149 per participant.

Contact me about bringing one or more of these workshops to your location. I'm located in the Bucks County, PA area so if you're near there there is no extra charge for travel.





Supervising for Success -

Two day workshop for front line leaders. You'll start on your goals and create the alignment and traction you need to achieve them. Ideal for front line leaders in any organization, we have deep experience (and time-tested tools) especially suited for leaders in the retail and service industries.

leadership training, communication skills training




------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------


"Doug had an awesome way of delivering the content. Great advice and information to take back to the work place."
-- Tosha, Cherry Hill, NJ





"The enthusiasm of Doug was awesome! I definitely felt I learned more because he had many examples."
-- Jaimee, Des Moines, IA




"I learned so much more than I expected... I will definitely take these skills back to the workplace and share this knowledge with my fellow employees!"
-- Courtney, Schaumburg, IL





"Doug's positive personality really helped make this course very interesting and worth while."
-- Breanna, Bloomington, MN





"Doug was great! I loved how he shared life experiences to teach! Great guy!"
-- Lisa, New Haven, CT





"Overall wonderful experience. I've gained a lot more knowledge than I had anticipated. Great leader who kept the whole class engaged and thinking."
-- Ashley, Baltimore, MD






"Doug was very engaging & kept the class moving efficiently.
-- Sarah Pollen, Frederick, MD


"This training was outstanding! Doug did an amazing job. He was entertaining and knowledgable. Thank you for a wonderful two day training."
-- Stephanie, Washington, DC



------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------

Comments

Popular posts from this blog

Upcoming Public Virtual Training

Each session is 3 hours long.    Morning sessions begin at 10:00 am ET    Afternoon sessions begin at 2:00 pm ET             Excelling as a Highly Effective Team Leader:        November 12 and 13 Project Management One-Day Workshop:    October 30    Excelling as a Manager or Supervisor November 19      Management and Leadership Skills for First-Time Supervisors and Managers November 3 and 4 Register here: https://skillpath.com/virtual     To save money, attend multiple programs, and enjoy many other great learning resources, register for SkillPath Unlimited here .

Secret Desires

The best leaders tell the truth. People know that, even when they don't do that. We live in a world filled with so many lies that people have stopped even believing in truth. If it's all relative anyway then just say what you want, right? No. It's not all relative. And, while the truth will change, and while none of us can be absolutely sure about all truth, we can all tell the truth instead of purposely deceiving others. Maybe it's by design.  Lies reveal hidden desires. And, no matter what that desire is, if you have to lie to get it, you won't keep it long. -- doug smith Reflective exercise: What's the biggest lie you've ever told?  How long did it remain a secret?  What was the final outcome? What do you think would have been the outcome if you'd simply told the truth?

The Best

Do you know this feeling -- fully engaged, highly energized, learning and growing and muscling up to the challenges tossed at you? Once we taste that, we want more. It might be tough, but we want more. There are so many distractions, but we want more. There's nothing quite like comp[letely immersing yourself in who you want to be. Working to be the best, not to overcome someone else, but to level yourself up. Where is your best potential to be the very best? -- doug smith  

Future Leaders

Look for team members who take responsibility without being asked to because those are your future leaders. -- doug smith  

Too Much Drama?

Do you have too much drama at work? Whenever I ask a class this during one of my Managing Conflict programs the answer is almost always "Yes!" (sometimes, it looks like this: YESSSS!!!!) Drama. It's all around us. Conflicts that are hard to resolve. Personality differences. Political incongruities. Societal hypocrisies. Fractured relationships and sore self-esteem. Drama. We like drama. It ignites us. It gets the heart beating faster. But do we really need it when our team just needs to finish a project? Do we really want it when what we should do instead is communicate more effectively, lead with influence instead of power, and reach mutually beneficial outcomes in change? Of course. Drama makes us feel so alive that even when it isn't necessary we tend to invent it. Given a choice, why invent the unnecessary? -- doug smith Notes: Here’s the process we cover in our program on Managing Conflict: 1. Uncover the causes. 2. Defuse the drama 3. Identify your choices 4. Fi...

Clarify, Clarify, Clarify!

We've all done it, haven't we -- smiled and nodded when we weren't sure we'd agreed? It seems so polite and yet ambiguity is not always our friend when we seek to lead others. Don't pretend that you know. Find out. Don't pretend you agree -- talk about it. Clarify, clarify, clarify! The truth may be moe muddled than you know. -- doug smith  

Necessary Conflict

Avoiding a conflict does not make you neutral. It may be healthy at times to avoid conflict, but if your team or someone you love is suffering because of that conflict, you've got responsibilities. What do you do when conflict is necessary? High performance leaders have a plan because they've practiced sensible strategies over and over again. Maybe consider that aching conflict another practice opportunity. -- doug smith 

Clarity

How important is it for us to be clear? Clear about our intentions. Clear about our resolve. Clear about our willing to share responsibility for success. High performance leaders are clear. Clarity prevents multiple misinterpretations. Is your message really clear? Do your team members all share understand of that message? -- doug smith  

When We're Wrong

Have you ever noticed that people can't seem to realize it when they're wrong? That makes it frustrating for both the person who is wrong and the person who is quite certain that they're wrong. We get stuck. We dig in. It happens in conversations, in conflicts, and in relationships. When we're really wrong, we're really wrong, and we don't even know it. As long as we're wrong we don't see that we're wrong. How do we fix that? (Here it is worth it to pause and wonder, hmmm, how do we?) Pause.  It's worth a try. Stay open to possibilities. Listen as if we don't already know the answer, because even if we do the answer might have (probably HAS) changed. When we're wrong we've got to pause to figure that out. And when we're right, we've got to pause to see if that's still true. There's no shame in being wrong. But, it's a total shame to stay that way. -- doug smith  

Say The Right Words

It's too easy to say the wrong thing. We get excited. We feel insulted. We jump to conclusions and blurt out something not quite what we meant. I've done it. You've probably done it, too. What if we thought about it for just a moment? What if we set out to be kind, compassionate, and still courageous? There is always more than one way to say what we feel, and the way that we say it matters -- sometimes more than what in that moment we feel and believe. Something we say in passing could be remembered forever. What if we made that memory kind? -- doug smith