Skip to main content

Communication Skills Training

We specialize in workshops that help people get things done without ticking each other off. Mostly, that means helping people communicate more effectively.

To bring one of our workshops to your location, please contact us at:

doug@dougsmithtraining.com

Here is a selection of our most popular, and successful workshops:


Communication Boot Camp - 
How to Communicate for the Results You Want -

One day workshop to help you develop the skills you need to create deeper, more effective conversations, build stronger relationships, and communicate with tact, respect, diplomacy, and professionalism. Add a second day to develop more productive meetings and learn how to deliver more powerful and influential presentations.


communication training, communication workshops


It's Not About the Slides...
Powerful Presentation Skills - 

Get beyond the slides and into the hearts and minds of your audience. Whether you make one presentation a year or one every day, how you communicate during a presentation is either propelling you forward or dragging you behind. This hands-on, practice on your feet workshop will give you a fresh new view on how to best reach, engage, and energize your audience. One powerful day of training.


communication skills training, communication workshops



Get Stuff Done Without Making Enemies - 
Productive Meeting Skills - 

One day workshop to explore, discover, and practice the skills you need to convert your meetings from boring to productive. Whether you lead dozens of meetings or a few - or even if you find yourself simply a participant in dull meetings -- the productive meeting skills you'll cover in this workshop will change you from victim to guru. Make your meetings, your organization, and your life more organized and fun.




How NOT to Tick People Off!
Communicating With Tact and Professionalism -

One day workshop for anyone who struggles with interpersonal communication. Learn how to deal with the difficult people in your life, instead of saying what usually gets you in trouble. Practice thinking on your feet and reacting calmly under pressure. Take that foot out of your mouth and put it down with assertive assurance that you're communicating with tact and professionalism.





Talk About It! 
Deeper Conversations for Better Relationships -

It's easy to fall into communication habits that just don't work. As a result, many relationships suffer most from a failure to communicate. We make stuff up, we distract ourselves, we drift off into our own little worlds. That's not the stuff of resilient, friendly, collaborative relationships. During this one-day workshop you'll discover and practice the CLUES to communication success that are at the heart of all of our work here at doug smith training. You'll learn how to truly connect. You'll practice conversations around any topic - even during conflict - that will promote true listening, compassion, clarity, courage, and creativity. Attend with your significant other, with your team, or as an individual -- just come prepared to dramatically improve your interpersonal communication skills.


deeper conversations for better relationships



Creative Project Management - 

When it comes to project management, it is impossible to over-communicate. The biggest temptation to a project manager is to communicate less.  During this workshop you'll explore and practice the fundamental project management tools while integrating professional communication skills to build relationships and teams so that your projects will be both successful and fun.

 Bringing together the best (and fastest to learn and implement) project management and communication tools this workshop will help you with whatever phase of your project you find yourself -- from launch to completion. Two days.





Centered Problem Solving -

If problems are making a mess of you or your team, turn that energy around with some focused and applied centered problem solving. We've taken some time-tested tools and processes, blended them with our unique approach, and created new ways to focus, analyze, create possibilities, evaluate choices, and solve problems. Available as a one-day (exploration and discovery) and as a two-day (exploration, discovery, and application) workshop, Centered Problem Solving is an investment that will pay for itself over and over. One day program: $99 per participant. Two day version (work on solving real problems!) $149 per participant.

Contact me about bringing one or more of these workshops to your location. I'm located in the Bucks County, PA area so if you're near there there is no extra charge for travel.





Supervising for Success -

Two day workshop for front line leaders. You'll start on your goals and create the alignment and traction you need to achieve them. Ideal for front line leaders in any organization, we have deep experience (and time-tested tools) especially suited for leaders in the retail and service industries.

leadership training, communication skills training




------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------


"Doug had an awesome way of delivering the content. Great advice and information to take back to the work place."
-- Tosha, Cherry Hill, NJ





"The enthusiasm of Doug was awesome! I definitely felt I learned more because he had many examples."
-- Jaimee, Des Moines, IA




"I learned so much more than I expected... I will definitely take these skills back to the workplace and share this knowledge with my fellow employees!"
-- Courtney, Schaumburg, IL





"Doug's positive personality really helped make this course very interesting and worth while."
-- Breanna, Bloomington, MN





"Doug was great! I loved how he shared life experiences to teach! Great guy!"
-- Lisa, New Haven, CT





"Overall wonderful experience. I've gained a lot more knowledge than I had anticipated. Great leader who kept the whole class engaged and thinking."
-- Ashley, Baltimore, MD






"Doug was very engaging & kept the class moving efficiently.
-- Sarah Pollen, Frederick, MD


"This training was outstanding! Doug did an amazing job. He was entertaining and knowledgable. Thank you for a wonderful two day training."
-- Stephanie, Washington, DC



------------------------------------------

doug@dougsmithtraining.com


facebook.com/dougsmithtraining


@douglasbrent

------------------------------------------

Comments

Popular posts from this blog

The Right People

Who do you get to help you solve your problem? You, of course, that's a given. Also, people who will be impacted by any solution you try. People who are feeling the effects of the problem right now. Even (especially) people who you think may be at the root cause of the problem. Get the benefit of many ideas. Enlist the help of people who will care how it turns out. Collaborate to gain commitment. Engage the right people in creating problem solutions so that they don't become the wrong people while implementing them. -- doug smith  

More, please

How many solutions does your problem need? Sometimes the answer is just one more. It could also be that your problem needs twenty more before you find the one that sticks. Finding solutions is the fun part anyway so just keep going.  Create more solutions to a problem than you need in order to find one that works. -- doug smith  

In Front

Problems bring pain. Maybe it's physical, or emotional, or logistical-- as long as the problem is there, so is that pain. When we solve the problems in front of us we can put the pain behind us. -- doug smith  

Only Goals That Matter

We're all busy. No one can do everything. Creating meaningful goals matters in order to use our time and resources responsibly. Even when the intention is good, a bad goal is a burden. Unless the goal is important, is is worse than unimportant, it is a distraction.  You don't need more distractions, do you? -- doug smith

Shortcut

Your goals matter to other people when other people matter to you. -- doug smith   

Healthy Goal Focused Habits

Successful goals are supported by productive habits. Some productive goal-achieving habits include: Working on your goal everyday Scheduling time to work on your goal Breaking your goal down into smaller, easily achieved tasks Telling other people about your goal What other productive habits do you use? -- doug smith  

An Important Pause

We're all in a hurry. Urgency is a way of life. When we're working on a problem it feels as if the faster we solve it the better. But, have you ever solved a problem only to shortly discover that you haven't solved it at all? New complications arise. Surprises confound you. The problem roars back. The worry creates the hurry. The rush is not enough. Better to find the actual cause of the problem and face that issue.  Taking time to analyze a problem will save time in solving it. And that saves time overall. That pause you take may be more important than you thought. -- doug smith 

Better Results

We do get to choose.  It's as easy to be positive as it is to be negative and the results are much more pleasing. What's your choice? -- doug smith 

It's Not The Volume

It's so tempting to get louder when your words aren't delivering the results that you want. I've done it. Raising the volume feels like action, it's more of a reaction. Emotions are so powerful that they can make us forget what we're thinking. Emotions are also contagious, and that extra volume invites a loud response.  If you've ever been in an argument where you're shouting at each other, you know how ineffective that is. Saying something louder does not make it more true. Winning leaders manage their emotions. They check their thinking to see if it aligns with their goals. It could be easier to meet someone halfway than to pull them all the way to your way of thinking. That doesn't mean we need to compromise every time -- but we do need to show that we're willing to consider someone else's point of view. And then, that we do understand that point of view. Louder is seldom better. (Unless you're playing guitar, then loud could be good...) -...

Likability

  Think about the most likable person you know. It's probably someone who makes you smile, who cheers you up, who says positive things during an otherwise tough day. The most likable person you know is friendly. They treat people with kindness. They do their job without complaining, completely and competently. They clean up after themselves and sometimes even for other people without being asked.  The most likable person around just seems to make everything better. Could that be you? You're the most likable person you know if that's what you decide to be. Try it for a day -- you might like it. -- doug smith