Skip to main content

Personality Big 5 Connections and Centered Leadership

Are you still discovering who you are?

Do you have any big theories or processes that you are still working out?

One of my big unifying theory-processes-notions centers around what I call centered leadership. It's different than the centered leadership identified in a recent book by the same title (I've read that book and it is filled with great insights and I don't disagree with any of it -- it's just that it was develop outside of what I have been thinking of as centered leadership. I did try to adapt away from my thinking but it's no use, I'm heavily intellectually invested in this now so I parallel my way thru any diversions).

The purpose of this blog entry is just to capture another related notion with some connectedness. It's the psychological idea often referred to as the "Big 5". Good heavens, I have another notion I've been calling the Big 5 that has NOTHING to do with any of this but I won't let that deter me (my Big 5 is a way of measuring impact based on customer satisfaction, team member satisfaction, compliance, revenue, and expenses)M

The idea of a psychological big five is nicely summarized here:

http://psychology.about.com/od/personalitydevelopment/a/bigfive.htm


In my own curious way I've connected the dots a bit and compared the big 5 with what I think of as the 5 core leadership strengths. Except in the big 5 is a trait not at all a strength -- neuroticism. That doesn't fit into my little charting system at all. Here is the overlay that fits:

Centered Leadership Strength / Big 5

Courage / Openness
Creativity / Extraversion
Clarity / Conscientiousness
Compassion / Agreeableness

MY fifth is Centering, and that is charted as a circle in the middle of the four quadrants -- representing balance and flexibility in utilizing each and every key leadership strength skillfully and as needed. It can also be thought of as mindfulness in action.

The fifth Big 5, neuroticism, does not fit into my little chart but I would draw it as a triangle that has fallen off the chart. It's a bit like the opposite of centering: it is the absence of balance and flexibility. It is any one of the other traits taken to extreme or starved of its need.

This is just a quick thought on a deep idea -- my musings at 2 am...and I welcome any thoughts. There are enough tangents here for a book and maybe that's on its way. Who knows?

Don't you enjoy unexpected connections?

-- Doug Smith


Comments

Popular posts from this blog

Seriously

If you take your goals seriously they will take you where you need to go. -- doug smith  

Early Is Great

When is the best time to achieve a goal? Achieving a goal on time, on the deadline, is great. What's even better? Achieving a goal early. It's the surest way to achieve it at all. Early is great, so you're never late. -- doug smith  

The Games We Play

Last week I had some fun, with two different classes, in an activity to re-invent games with no losers. The only other condition was that each game also had to be fun. As it turns out, competition is not necessary in order to have fun. The creativity won the day as games developed without any losers. Imagine that. Playing a game without disappointment. Playing a game of cooperation, of collaboration, of mutually beneficial outcomes. It's possible. It's fun. And, there are no side-effects. The games we play form us in ways we may not expect. If we can invent more games, more situations, more relationships where everybody wins imagine what a world that would be. -- doug smith

Better Representation

The best customer service comes from products and services that work flawlessly and do not require heroics from the customer OR the service rep. -- doug smith  

Competition?

I often ask my classes "What's the difference between conflict and problem solving?". The leading answer is "competition." Conflict is a problem with opposing solutions. Two opposing goals. Competition. That can still be resolved, but it may need to be managed. Recognizing what you've got is a good start.  -- Doug Smith

Personal Reminder

If you think about something that needs to be done but don't do it now, when will you do it? Now would be good. Now is the time. -- doug smith  

Of Course...

Are you on course to achieve your biggest goals? Is your plan in motion and working? Of course! Will you need to make some adjustments along the way? Of course! If your goal really matters -- to you with some intensity, you will do what you need to do in order to achieve that goal. If it doesn't really matter, there's almost nothing to be done. You need the joy. You need the spark. You need the course of action that lights you up so much that it lights up your path to success. The reason for your goal is as important as your goal. Why does your goal matter? Why now? Why you? Does that level of focus really make a difference? Of course! -- doug smith  

A Winning Game

It would be nice to win the game. But, do you ever feel like you're in a game that keeps shifting the rules and making it easy to make progress but impossible to win? You've probably noticed lots of game elements creeping into service. Points, incentives, expiring coupons followed by new expiring coupons, leader-boards...on an on a relentless attack on service comes from playing a game designed -- you guessed it -- to maximize profit. If the customer is happy, fine, but the point is to make money. Not to put too fine a point on it but that's a lousy point.   What if there could be something better? What if customer service excellence became playing a game where the customer always wins and that makes you happy? You don't have to. "give away the store" to achieve a winning game for all of the players. Just stop stacking the rules against customers and watch how much more they will want to do business with you. -- doug smith  

The Goal Sequence

Every goal leads to another goal. If you've achieved your goal, the next goal gives you increased opportunity to grow. If you've missed your goal, the next goal gives you a chance to learn and correct. Nobody achieves all of their goals but every goal gives you something. Get that goal done and see what great goal comes next. -- doug smith