Conflict isn't all bad, but it sure feels that way sometimes. That's because some conflict IS bad, very bad indeed and causes harm. Leaders need to be able to navigate conflict and evaluate when the conflict is beyond merit and only causing harm. The more you feed that type of conflict the more it will consume. The side effects take over and drown out the very issue that caused the conflict to begin with. It could have been a natural issue. It could have been a reasonable disagreement. It could have been a struggle for a better way -- and still somehow become entangled in malice. Conflict may come naturally but it doesn't have to leave satisfied. Manage the conflict for the resolution desired, not for the sake of the conflict itself. -- doug smith