doug smith training

Leaders encounter a lot of resistance. You can probably think of at least three examples in your own experience of dealing with people disagreeing with you. It probably made your job tougher. Conflict isn't always bad, but it is usually uncomfortable. Even handled well, it takes time.  What can we do to prevent the kind of resistance that wastes time?  We can disagree about details and still get along if we agree on our values. But if we disagree about our values then our details can't be trusted. To build momentum, agreement, and effectiveness, I think that it starts with shared values.  What do you think? -- doug smith

Some things, no matter what you call them, remain unchanged. Spinning the image or shining the stains won't work when the truth speaks louder than deception. Stealing in the name of game playing or competition is still stealing.  It's simple: do not steal. Not in the name of a cause. Not in the name of a religion. Not in the name of strategy. If you wouldn't want it taken from you, don't take it from anyone else. Do not steal. -- doug smith

It's easy to tell someone else how to live your values, but harder to live them yourself. -- doug smith

Companies sometimes post their espoused values. Do they really live by them? It depends on the company. It's worth asking questions, with curiosity, to see if they really do live by those values. Questions like: what does integrity mean to you? how do you create an environment of development and support? how do you make sure that equal opportunity is an active part of your culture? how do you balance competition and cooperation in your company? can you give me an example of a time when your organization was tempted to do something that would have been good for profit but bad for people? what did you do? Values sound great. Values sound uplifting and noble. It is important to make sure that they are real. The problem with shared values is that they are so rarely shared. Check to be sure. -- doug smith