doug smith training

Team building is great and can be a true morale booster -- if your team is ready for it. If the team morale is already low, though, a team building event might be the last thing you need. How do you know? Before scheduling a team building event, check to see how each team member would feel about it. That means spending time with each of them, one on one, to discover how things are going. How are the dynamics? Does everyone enjoy working on the team? What are the challenges and the issues? You could even introduce some low risk team building activities into your regular meetings. You don't need a zip line or trust falls in the wilderness to get closer as a team. Sometimes, just a warm-up question before a meeting is enough to start the bonding. Questions like "if you could travel anywhere in the world, where would you go and why?" and "if money were no object, what would you do?" and "if you could make one fundamental, game-changing change to our bus

When I attended a regular acting workshop in Denver, Colorado we would often play a game called Zip, Zap, Zoom which some people loved and some people found frustrating. Even though I had great success with most improv games, this game did not work as well for me. That's why I offer this alternative. Purpose: To experience the frustration of playing a winning or losing game and then finding ways to convert that to a win/win game in order to develop a creative habit of looking for mutually beneficial outcomes. Applications: Conflict resolution. Communication skills. Team building. Materials: A writing surface and markers. Dots, or stickers (several for each player) Process: Play the game, Zip, Zap, Zoom conventionally in the first round. Form a circle of people, up to twelve people (for larger groups, break into multiple circles). One person starts by looking at a person to their left and saying either zip or zap. If zip, the next person turns to the left and has th

What does anyone get out of blaming anyone else? It's easy. It's even reflexive. It just doesn't help. Find the problem, identify the issues, and solve it. There's plenty of responsibility to go around. Work together as a team, and the team will work better together. Team members who give each other the benefit of the doubt do much better when stress intrudes than any team that finds it easy to blame. -- doug smith

Supervisors can't insist on everything. Your people have lives. Your people have limitations. You do want to get the most out of your team. You do that by making reasonable demands and framing somewhat ambitious yet achievable expectations. Push your people, don't break them. Inspire them without tiring them out. Building your team is a process. Some of it is in the group dynamics, and some of it is person by person. Give it your best, and see what you get from the rest. No one has to give their team everything as long as everyone give the team their best. -- doug smith

Which comes first, happy or productive? Many people will say that happy comes first, and that happy team members are more productive. I don't dispute that because I've seen it happen. Some of the best team members I've ever worked with brought an inner joy to their work that became contagious. They were more productive, and soon other team members around them were also more productive. I think that it is also true that productive team members are happier. It's possible to create more joy in the team when the people involved are highly trained, skillful, attentive, and focused on making customers delighted. The wonderful side effect to this great work is great joy. High performance leaders do what they need to do to create this great joy. It comes from knowing your team members, from helping them when they need it, from making sure that they have the help and resources that they need, and most of all, from appreciating their results AND their efforts. The bes

This brief video poses the theory that in order to build an effective team it is important that the people on the team get along. Interpersonal dynamics are important. While this may seem obvious to anyone who has worked with many teams, it is still important. How well do the people on your team get along? What are the interpersonal behaviors that your teams needs and wants? Why not explore that idea at your next team meeting? It's cheaper than a retreat, requires no trust falls or zip lines, and might just be the best thing you do for your team this month. -- doug smith Leadership Call to Action: Gather your team. Plan a substantial portion of your meeting (or maybe nearly all of a meeting) to asking your team members the following questions. Make sure that someone is capturing the answers on a group memory (white board or flip chart or similar display.) What interpersonal behaviors do you find most helpful when working with others? What habits or behaviors ar

How well do you know your team? Leaders spend a lot of time with their team members, but sometimes don't get to know them very well. If you asked them what their dreams were or what they thought about at night before they went to sleep, would it surprise you? High performance leaders expand their capacity of knowing their team. They learn what they don't know and explore at deeper levels what makes their team members excited, what makes them worried, and what makes them feel valued. When a leader can let the team members know that they are valued, their value increases. I don't know anyone as well as I think I do. I'm going to work at getting to know them better. How about you? -- doug smith

Materials: Each participant's smart phone. Process: Share with us the last ten pictures in your phone and tell us what they say about you. Each person on the team shares. Variations: Use a lower number of pictures if the team is larger than ten people. ASK: What pictures should be in there but are not? What does this say about the team? What have you learned?

Your team's mission should determine what kind of team you build. -- Doug Smith

When is your team building job as a leader finished? If your answer is "never" I'd have to agree. Teams are in constant change.  As leaders we must constantly challenge team members and help them grow -- both individually AND as part of the team. That takes some attention away from the day-to-day tasks that consume our time, but it is as important as anything else we do as leaders. Team building is never done. What will you do to build your team today? -- Doug Smith

Are you the leader your team is looking for? Do you know what they're looking for? Does that matter. I think it does matter. To mobilize your team, to energize your team, to be the high performance leader you want to be who gets things done you need to be the leader that your team is looking for. Strong, yet gentle. Supportive, yet challenging. Participative, yet directional. Not all things to all people, but the right things for the right people. The right things for your team. And, if you don't know for sure what those things are, take the time to ask your team.  They will tell you. -- Doug Smith

What happens to your project team as your project gets closer to the deadline? Does it gain momentum? Does it play fast and enthusiastically toward the goal? High performance leaders do not assume that a project team will remain cohesive thru the project and beyond. They could get distracted. Resources could dry up. Technology could break down. Relationships could strain or get muddled. What's a leader to do? Increase the level of communication. Drive deeper, more meaningful conversations to see how everyone is doing. Keep team meetings focused and on task to make them more productive.  Create powerful presentations that ask compelling questions and create an atmosphere where you the leader listen and encourage others to listen with curiosity. Reward people for progress made -- but don't forget anyone. Singling out top performers at the expense of those carrying the bulk of the load can backfire. There's much that a high performance leader can do to ke

Does your leadership communication style attract the people you need to achieve your mission? It takes many kinds of people to truly optimize your results. The size of your team may determine how diverse you can get, but centered and high performance leaders who communicate effectively find ways to add diversity to their teams. Maybe it's in how you collaborate with people from other teams. Maybe it's how you work with your clients. Maybe it's how you listen with curiosity and express yourself positively.Attracting people to your team -- even if they aren't actually ON your team, is essential.  High performance leaders attract diverse talent -- and let them be who they are. -- Doug Smith

If your vision cannot endure the actions of your team, one of them needs to change. Have you assembled the people you need to accomplish your vision? Or is your team pulling you into strange and unexpected directions? Before you lose track of your vision, get focus on your team. Check your processes, procedures, plans and people. Focus on your vision and adjust your team appropriately. -- Doug Smith

Is your team complete? Have you built the perfect work group capable of achieving every goal you could ever conceive. Probably not. Centered leaders realize that a team is never fully complete and needs constant change. Not change just for the sake of change -- but meaningful, mission-based, vision-focused change. Are you ready for that? What will you do today to bring that closer to reality? -- Doug Smith