Resistance Is Feedback

Have you ever set a goal you thought was truly great, only to have it highly resisted when it came time for implementation?

People resist change. What's inside your head ("this will be so much BETTER!") is exactly that: inside your head. People need to see the value. People need to feel the benefits. If they aren't, it could be one of these two mistakes are happening:

1. NOT communicating the value and urgency of your goal, or
2. Setting a goal that HAS no value or urgency

I think you know how to fix whichever it is. Are you getting resistance? That's useful feedback. Fix what needs fixing and the goal will fly!

-- Doug Smith

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Shameless Promotion Department

If you'd like to increase and improve your possibilities as a supervisor I can help you with that. It's what I do.

If you and others at your organization would benefit from a two-day workshop on high performance leadership, please do contact me about "Supervising for Success." It's over twenty years of leadership experience, tools, methods, and techniques distilled into my "greatest hits." I love delivering this program and I enjoy watching supervisors realize that they CAN get stuff done without ticking people off. Let me show you how.

Contact me here: doug@dougsmithtraining.com

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The Right People

Who do you get to help you solve your problem? You, of course, that's a given. Also, people who will be impacted by any solution you try. People who are feeling the effects of the problem right now. Even (especially) people who you think may be at the root cause of the problem. Get the benefit of many ideas. Enlist the help of people who will care how it turns out. Collaborate to gain commitment. Engage the right people in creating problem solutions so that they don't become the wrong people while implementing them. -- doug smith

More, please

How many solutions does your problem need? Sometimes the answer is just one more. It could also be that your problem needs twenty more before you find the one that sticks. Finding solutions is the fun part anyway so just keep going. Create more solutions to a problem than you need in order to find one that works. -- doug smith

Shortcut

Your goals matter to other people when other people matter to you. -- doug smith

In Front

Problems bring pain. Maybe it's physical, or emotional, or logistical-- as long as the problem is there, so is that pain. When we solve the problems in front of us we can put the pain behind us. -- doug smith

It's Not The Volume

It's so tempting to get louder when your words aren't delivering the results that you want. I've done it. Raising the volume feels like action, it's more of a reaction. Emotions are so powerful that they can make us forget what we're thinking. Emotions are also contagious, and that extra volume invites a loud response. If you've ever been in an argument where you're shouting at each other, you know how ineffective that is. Saying something louder does not make it more true. Winning leaders manage their emotions. They check their thinking to see if it aligns with their goals. It could be easier to meet someone halfway than to pull them all the way to your way of thinking. That doesn't mean we need to compromise every time -- but we do need to show that we're willing to consider someone else's point of view. And then, that we do understand that point of view. Louder is seldom better. (Unless you're playing guitar, then loud could be good...) -...

Only Goals That Matter

We're all busy. No one can do everything. Creating meaningful goals matters in order to use our time and resources responsibly. Even when the intention is good, a bad goal is a burden. Unless the goal is important, is is worse than unimportant, it is a distraction. You don't need more distractions, do you? -- doug smith

Focused Truth

Focused leaders have zero time for inauthentic messages. They tell the truth unconditionally and insist on the truth consistently. Be a leader who can handle the truth. Be a leader who tells the truth. -- doug smith

Better Results

We do get to choose. It's as easy to be positive as it is to be negative and the results are much more pleasing. What's your choice? -- doug smith

The Positive Choice

Leadership carries many responsibilities. One of them is the responsibility to improve things. People, products, processes -- none of these are perfect. As leaders, we can help them get better or we can keep them right where they are. Given a choice why not allow things to get better? -- doug smith

Develop a Range of Skills

As leaders our development is never done. There is always more to learn, more to master. It's possible to get the "people part" of leadership right and still fail as a leader. Strategy, critical-thinking, planning, and problem solving are still critical. What have you learned today? -- doug smith

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