This video uses a similar process to one that I share in my workshops. The video is around 12 minutes long but can save you hours of toil and trouble in your future problem solving sessions. I like that they call it a jam. As a musician, I can relate to the collaborative tools used, even though much of it is in silence (which, incidentally, gives your quiet and reflective team members equal footing.) Each of the steps is described in writing, and there's another link to the video here . You'll need lots of sticky notes, whiteboard space, dots (two sizes) and markers. Always have extra markers whenever you use dry-erase markers because you don't want to run dry. I recommend reaching agreements at the beginning on moving forward without taking anything personally, respecting each other, and following directions from the facilitator because this is a rapid process and any hurt feelings or excited debate will just slow you down. There's a great use of one of m