Manage Your Boss

How much time do you spend managing your own boss?

Front line leaders can spend so much time leading their own people that it's easy to forget how important it is to develop your relationship with your own boss. You do need your boss's support for any plans, discipline, or development you have for your people. You do need your boss's cooperation when your team members go over your head about an issue and go directly to your boss. And, you'd like your boss's help in developing your career.

But your boss is busy. Your boss has personal tasks to take care of. Your boss has a challenging boss to keep happy. It's easy for you and your boss to drift apart as you both work hard to accomplish your goals. But still you've got to find a way.

The toughest task for any boss is managing their own boss.

Although it may be tough, your future could depend on it. Without your boss's help, everything is harder. With it, almost anything is possible.

Here are some quick ways to manage your boss:

Schedule and complete weekly conversations with your boss to talk about your goals
Be the "go-to" person for your boss -- that one person your boss can always rely on
Smile!
Appreciate your boss -- so often we're quick to let our boss know what's going wrong and then we forget to appreciate the boss for how they have already helped. Say thank you!

Which one of these will you do today?

-- doug smith

Comments

A Warning About Tradition

Are you bumping up against tradition? As leaders we are often breaking barriers. We're constantly knocking down walls. Sometimes, we're stepping on toes. We change things because that's what leaders do but it does matter how we change. Are we graceful, or clumsy? Are we considerate, or brutal? Are we deliberate, or chaotic? Change is necessary because it's where growth happens. Doing that change we can forget about or even demolish tradition. "If it mattered we'd keep it," right? It matters. How we handle tradition tells our team how we will eventually handle each and every one of them. What has been placed there before us has been trusted to us. We can improve it, always. Must we ever destroy it? Seldom. Ignore tradition and you'll lose stability. Lost stability and there's no telling where you'll end up. We can drive change and still honor tradition. That means learning more about both. -- doug smith

Are We Really All In Sales?

How many people have tried to sell you stuff today? Six? Sixteen? Sixty-six? It's a lot, isn't it? Some days it feels as if everything is a sales pitch. Buy this, try that, sign-up for freemium but get ready to pay. It's good for you, it's what you need, it will bring you friends and fun. I know, I know, I know. We're all in sales. I sell stuff, too. I do better if people sign up for my courses. I make more money when customers supplement their learning by buying materials from me. I sell, I sell, so who am I to tell? I get so weary of people trying to sell me things that I almost stop selling things myself. But, I do find myself selling less these days. I'm not criticizing sales. I have a son who is an absolute ace at selling insurance and he does very well, and well -- people DO need insurance. It meets a need. But, we don't think about it, we don't address the need, unless someone tells us about it. Unless someone sells us something. How do we make pe

Who Are You Today?

How far afield have you ever gotten distracted? Have you ever gotten so far distracted that you forgot who you are? Not literally who you are, but rather who you are supposed to be in your work. Your role, your vision, your mission -- your PURPOSE for working. Presumably who you ARE is safely lit in your heart. It's in our work that we can get confused. At least, that's true for me. I've at times taken assorted bunny trails down jobs that were not suited for my purpose. I did them, whether it was as a favor, or out of a desire to serve, or to simply earn some money -- but I could always feel, in those times, a gentle tug telling me "hey, this isn't you..." Like a small cat patting me on the head when I shouldn't be sleeping. Like a small puppy tugging on my pants leg when I should be outside, moving around...that gentle but irritating feeling that there is better work ahead, but what I'm doing is getting in the way. It's easy to do. Life will l

Start With A Goal

Have you ever solved a problem and then been disappointed by the result? I sure have. The problem was bad, the solution was worse. We need to narrow down our target. We need a focus that allows for surprises and yet creates a solution based on something we really want. After all, it's not the END of something we're working on, it's the existence of something better. High performance leaders create better situations. Be careful about solving a problem until you know what you really want. Start with your goal. -- doug smith

Problems Spark Collaboration

Is it annoying when someone brings you a problem? Sometimes they catch us by surprise. Usually, it's in the middle of something else that's already important. There it is, a problem. We could resist. We could avoid. Or, we could engage. It's up to us. Think of someone who brings you a problem as a new collaborator. -- doug smith

Proving It

Do you like tests? I'm not wild about them. I'd rather write a paper than take a test. I'd rather read ten extra books than take a test. I just don't like tests. But...we do need some kind of test to prove that we've learned something. It could be demonstrating the skill, the way that a fire fighter has to be able to demonstrate connecting the hose to the fireplug. The way that a carpenter might have to demonstrate cutting the proper length of wood. It might be the way a pianist must perform a recital after hours and hours of practice. You might think you know something completely, but it's not as valuable as it is when people can see the results. You probably haven't truly learned something until someone else sees you do it. Are you learning? Are you practicing? Are you putting that practice to use? -- doug smith

Keep Digging

Bigger problems have more than one cause. Keep digging. -- doug smith

Wherever we are...

During a webinar that I was facilitating, one of my participants, David Palmore, quoted a former boss of his and it makes so much sense I just have to share it here: It's a supervisor's job to remove obstacles and excuses. -- Mark Howard It's so easy to find excuses - "they won't listen anyway," "it's above my pay grade," "I'm not good enough for that..." and yet what do excuses ever give you? You don't have to think too long on that because the answer is nothing. Maybe less than nothing because excuses take away opportunity. We're not always fully equipped to do the job we need to do. We often lack resources needed to achieve our biggest goals. People push back and give us second thoughts. There are walls everywhere. But we can climb those walls. We can dig under those walls. We can go around those walls. And, when we need to we can pound thru those walls. No wall is worthy of an excuse, and no excuse is as tough as a wall

What that impulse means...

Whenever I feel myself getting defensive, and whenever I catch myself defending a point I haven't even completely thought thru yet, I realize that what I need is to stay curious. Quiet. Open minded. In discovery mode, not defending mode. There's plenty of time to defend later. The impulse to argue is your signal to stay curious. Mine, too. -- doug smith

Clarify Your Assumptions

How does it feel to firmly believe that you're right about something, only to discover that, no, you're not? I hate that. Whether it is assuming that one terrific interview means that I've just hired a superstar (sometimes yes, sometimes NO) or assuming that a good kiss starts a great relationship, assumptions have often gotten me in trouble. Assuming that someone (or even a group) agrees with you, just because they don't object. Maybe they do, and maybe they don't. Assuming that customers will buy your product or service because it's just so fabulous. Are you sure? Assuming that you've got it all figured out because of your depth of experience. What about the unexpected? I caution you about all of these assumptions because I've made them all (and more.) I'm not perfect, but I'm learning. Assumptions are risky. Unless we clarify our assumptions we could be deceiving ourselves and not even know it. We wouldn't want that , would we? -- doug smi

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