Tradition and Change

Are you keeping up with change? I find myself sobbing just a little every time my mobile phone wants to install an update. How do I know it'll be better? Can't I just wait a little while? What if I like things the way that they are?

High performance leaders are in the business of change. We rock the boat for a living. As Tom Peters once said "if it ain't broke, break it." That quote is more than twenty years old and we've been rocking the boat constantly since then.

What about the people who fall off of the boat? What about the details that are tried and true and tradition? Is there a place for tradition in today's rapidly changing world?

Yes, there is. Tradition is more than the way things used-to-be. Tradition is more than old habits. Tradition is a topic worthy of a book, but for now here are a few things tradition means.

Tradition is honoring the past and the people who built that past. That past got us to here, so they must have done something right. Tradition is a way of walking on hallowed ground with respect and dignity. Remember respect and dignity? All too often missing from today's world, respect and dignity add a sense of honor and health to our present, facilitated by a time-tested set of traditions.

Tradition is recognizing that no matter how amazing our accomplishments are, none of them are possible without the hard work of people who were here before us.

Tradition is recognizing that not all facts are instant. Tradition is knowing that wisdom takes time.

Yes, as leaders we must bring about change. It's also true that...

There's no need to trash tradition to build a better future.

When we trash everything, including tradition, we lose our foothold on the present. Let's stand solid. Let's live with dignity and respect. Let's both drive change and honor tradition.

-- doug smith

Comments

Continue The Search

What happens when you've found what you've been looking for? If it was difficult, if you worked hard, if there were some challenges along the way you will likely be grateful and satisfied. How long will that satisfaction last? We are meant to be happy. We are meant to be fulfilled. But, we're not meant to stand still. Find what you're looking for and then keep looking. Growth is always ahead of you. -- doug smith

More Than Potential

"She's filled with potential!" "There's no limit to his potential!" "They're nothing but unlimited potential!" It's both promising and frightening to be described as someone who is filled with potential. It means that a) the potential is still unfulfilled, and b) may NEVER be fulfilled. Still, aren't we ALL filled with potential. No matter what we have accomplished or failed to accomplish there is more ahead of us to be done. Potential might get you started. It might open a door or two. Potential will take you only as far as your discipline drives you onward. Whatever you're capable of still requires your action. What are you working on that is potentially awesome? -- doug smith

Consider The Impact

Has anyone ever solved a problem in a way that made things worse for you? Changes in job sites, changes in processes, software updates, family squabbles...with good intentions people rush solutions into play that seem to work for some, and yet badly disappoint others. We can do better than that. Think thru those solutions before launching that change. Get help from as many people as possible who will be impacted by that change. Until you consider the impact of your problem's solution on other people you haven't really considered that solution enough. -- doug smith

Wisdom Knows No Age

It's not years that make you smart, even though time can help. It's not age that develops wisdom, although heaven knows as we get older we should gain some wisdom. If you've never heard a profound piece of wisdom expressed by a child, then I suggest more conversations with children. They are often astounding in their wisdom, unfiltered as it may be by cultural expectations. Wisdom knows no age. Wisdom knows no limits. What have you learned today? -- doug smith

Better Still

I don't like rejection, yet it's a part of life. I don't like it when people don't support a project that I'm working on, and still there are usually people who don't see the value in a new change. How about you? We could take that personally and stop doing the thing that matters so much to us -- or we could do something else. We could improve that thing. We could make that thing shine. We could make that thing irresistible. We could use that feedback to find new ways to achieve our goal. "They" as we so often like to call "them" don't know what's best for you -- and still they can be seriously helpful. When they tear down your plans, build something better. Won't that feel great? -- doug smith

Avoiding Crankiness

How do you feel about being cranky? Probably, cranky. It just leads to more crankiness. Yuck. We're better than that and our companies and organizations can be better than that, too. It's never to much to ask (and expect) us to: Keep our promises Provide excellent service Make customer transactions easy Smile Solve problems cheerfully Great service creates happiness. Bad service pushes crankiness. When service is poor, customers are cranky creating a cycle of needless agitation. We can skip all that. Let's just provide excellence services. -- doug smith

Listening

On a scale of 1 to 10, with 1 being "not so good" and 10 being excellent, how good a listener are you? If you think you are a ten, good for you! You must be very fun to talk with! And if like most of us you are something less than a 10, that's OK, too. We can always learn how to listen better. It is a skill so highly valued and yet so seldom practiced that the opportunity to listen better is limitless. We don't have to follow every voice we hear but we can certainly learn a lot by listening. Let's level-up our listening today. Let's find out what we can learn... -- doug smith

Fix The Problem

Fighting a problem does not require us to fight other people. We don't need to agitate when we can collaborate. Fix the problem (which is likely caused by flaws in the process, design, or environment) and the people will be fine. -- doug smith

Centering Questions

Centered leaders ask the questions that others are afraid to ask. Questions like: What's your vision of success? Is the organization doing all that it can to support your development? What part of serving our customers do you enjoy the most? Are given enough choices in how you do your work? Do you feel connected in meaningful ways to other people here? Questions like that. Deep, thinking, honest, open questions. What would be a good question for you to ask today? -- doug smith

Respect Anyway

Do people need to earn your respect? Some people do believe that it is necessary to prove yourself worthy of respect before someone should grant you respect. What's the problem with that? When we put ourselves into the position of judge we also open the door wider to being judged. Can people tell when you respect them? Undoubtably. We seem to have an inner radar that differentiates respect from disrespect -- or worse, disregard. We can tell, and we care. Deeply. Whatever a person has done in the past that we might question, it is still possible to treat them with respect. Kindness, compassion, even love know no limits. Respecting someone does not mean that you agree with everything that they've ever done -- or even with what they are doing or saying right now. Respect means that you treat them with human dignity, fairness, compassion, and honor. I know that it can be tough to show respect in the heat of an argument or when someone is not acting in a likable mann...

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