doug smith training

Centered leaders ask the questions that others are afraid to ask. Questions like: What's your vision of success? Is the organization doing all that it can to support your development? What part of serving our customers do you enjoy the most? Are given enough choices in how you do your work? Do you feel connected in meaningful ways to other people here? Questions like that. Deep, thinking, honest, open questions.  What would be a good question for you to ask today? -- doug smith  

Centered leaders must skillfully deal with one paradox after another. Here's another one: Priorities determine time, and time determines priorities. If we don't make time for our priorities, time will decide for us what is most urgent, most pressing, most noisy and we'll end up working on something we did not plan on. But, if we schedule time based on our priorities, the paradox gives way to true prioritization. I didn't make this up -- I'm just working on doing it more consistently. How about you? -- doug smith 

We tend to glamorize bad instincts. Not intentionally, but dramatically. We feature movies with guns. We cast self-driven egotists as strong leaders. We talk about survival of the fittest as if it were some type of idyllic meritocracy. It is not. Survival of the fittest leaves a majority of non-survivors. That's not the kind of world that high performance leaders should create. It's not the kind of environment centered leaders want to promote.   Survival of the fittest puts everyone at risk. What if everyone survived? Not as some type of hand-out free-gift. People do need to work. People need to get stuff done. And those who do should not just survive but should also thrive. That dish-washer who quietly keeps the kitchen together so that you can sell those hundred dollar dinners? They should be able to thrive. That customer service representative who calms a customer crazed by poor processes and a world in constant crisis? They should thrive. It's more than money. It's ...

Do you ever get over-excited? Does stress ever bring on strong emotions for you? It's certainly happened to me. Feeling that urgency without seeing an answer is tough. That's when I've learned to breathe deeply, count to ten (or higher) and stay aware to exactly what is going on. Experience the experience and then, slowly if necessary, move forward. High performance leaders master calm and composure.  Of course, I'm still working on it. How about you? -- doug smith

Doesn't it seem a little hazy sometimes? The future is fuzzy. Uncertainty rules. It can knock us sideways with a dizziness that dazzles us without rest. Breathe. You are up to this. You are made for this. You can center yourself, focus yourself, clarify your own goals, and push. Relentlessly push positively in the direction you choose. If it's the wrong direction, you'll discover that and shift. High performance leaders are constantly shifting. From the old, to the new. From the uncertain, to the clear. Shift. Centered leaders live with ambiguity while pushing for clarity. Keep pushing. -- doug smith

How have you been lately? Disrupted, interrupted, upset? It's a journey through more surprises than any of us figured on. Predictable perhaps, planned for, umm, no. We deal with one crisis after another, day after day. As a dear friend of mine once said (and I paraphrase) "you can have a problem and your upset, or you can have your problem and no upset. Either way you have to deal with it. Why not deal with one problem instead of two?" Things will throw us off-center. There's no benefit to getting upset about being upset. Instead, redirect back to the center. Breathe. -- doug smith

What do leaders do? Fundamentally, leaders change things by getting other people to help. We influence behaviors to suit our needs or the needs of some higher calling. What if that higher calling calls you higher still? What if what we lead others to do makes something better? What if the change benefits everyone changed? It takes a powerful leader to be able to lead without causing harm. Ego can get in the way. Agendas can precipitate tears. But, it is possible to create positive change without harm. Imagine the power of positive change without creating adversaries or harm. It's worth doing. We can do it. You can do it. Become an unforgettable leader. Make something better.  -- doug smith

How solid is your plan? I firmly believe that in order to achieve your goals you must design a creative, assertive plan and then act relentlessly on that plan. Don't give up. Dig in. Fly. Push. Do those action steps and keep plugging away. Here's the paradox. As you're plugging away you must also be ready to dance - ready to pivot, ready to change. Every great plan includes some degree of flexibility. As soon as your plan is in motion, something will change that will necessitate change in your plan. That's OK. Go with it. Stay relentless on your plan, AND stay flexible. It's the love of the paradox that will bring a smile to your face. High performance leaders are centered and flexible. We cannot break with every change, we must simply bend and then snap forward. On target, on purpose, on the rise. Every plan needs some flexibility. Are you at peace with that? -- Doug Smith

Have you ever been blocked from solving a problem by emotions? Anger, sadness, grief, despair, impatience...emotions can make things tough on a problem solver. Staying centered helps. Keeping balance. Drawing on our core strengths of clarity, courage, creativity, and compassion to keep perspective clear and kind. Any problem exists in a field filled with possibilities. Emotions can poison those possibilities if we lose our way. The way is clear. Stay focused. Stay balanced. Stay centered. Breathe. Stretch. See. Stay curious. Relax. Easier said than done? That's why it takes training and practice. -- Doug Smith

Are you looking for more balance in your life? I facilitate some workshops that include people who are desperately looking for ways to balance their work and their life. Sometimes they are looking for a magic wand, and that's not available. There are ways to find this balance. There are things that each of us can do to keep our focus. One essential ingredient is to keep in touch with our creative center. Our creative center is that part of us that simply knows when we need to move from the ordinary and find creative ways to move forward. Our creative center stores up our creative experiences and makes them available when they are needed (and, they are needed often!) Our creative center is that place where we can balance our flexibility with our urgency in order to see more possibilities. Anxiety, worry, and tension are often generated by the failure to see more possibilities.  But we do have the tools to overcome that - the creativity that we develop can supply the focus an...

Do you ever get stuck setting priorities? I work with lots of people who struggle with what to work on. By trying to work on everything, they feel like they aren't finishing anything. That's a formula for frustration. We need to prioritize. We need to decide what is most important and also what is less important. What's less important then must get less attention so that we can focus on what is important. That takes courage. It takes the courage to make the decision. It takes the courage to let people know. And, it takes courage to stay the course when other people resist your decision. Not all goals are created equal. There are some goals that we will never finish. Why not finish the ones that are important? Why not focus on the goals that contribute to and align with your mission? That's what centered, high performance leaders do. That's how goal achievers achieve. Sometimes it takes courage and determination to prioritize your goals. Take that c...

Why do people lie? It's aggravating. It's inconvenient. It's often easy to spot. And yet, we all do it. I'm not pointing any fingers here because I know that I've spun my own version of the truth sometimes. I'm working to stop that. The older I get the more I see the value in pure, unfiltered truth. But truth is sometimes hard to take, and maybe that's why we sometimes lie. Lies blur our vision. Lies bruise our relationships. Lies block positive energy and fill space with something much worse. We should tell the truth. As centered leaders, problem solvers, and goal achievers we should also bring out the truth. We should create the kinds of spaces and places where people know that they are free to tell the truth - and more than that must tell the truth because we insist on it. Every little lie creates a vast chasm. Let's do better than that. Let's tell the truth. And, taking the next step, let's also insist on the truth. What "t...

What are you good at? Really, really good at? What can you do that is absolutely wonderful? How many people know about that? Here's a tricky trick - how do you do your best, give your best, and let other people know about it without letting your ego take over? We have many essential leadership skills to choose from. I find it useful to think of these five essential leadership core strengths as a place to start: Clarity - know exactly what our purpose is and setting clear goals to live that purpose. Courage - speaking and acting assertively without getting aggressive. Creative - discovering and expanding our possibilities Compassion - caring about and for others Centering - staying mindful, in the moment, flexible, and able to use whatever core skill we need You're really good at one of those. Better than most. It's your core leadership strength. Bringing that core leadership strength to work with your team is doing it a wonderful service. The world needs wha...

How much energy will you give your most important goal today? How many tasks on your biggest goal's action plan will you complete? Centered leaders achieve their goals with clarity, courage, creativity, and compassion.  And, in order to put those high performance leadership skills into motion they create clear plans and then act relentlessly on those plans every day. What's your next big goal task? -- Doug Smith

One of my favorite lines comes from the character Lou Grant. It was either the Lou Grant Show or Mary Tyler Moore. He essentially played the same somewhat surly yet lovable boss on both shows. His line went something like this: "I don't like to make a lot of rules because then I just end up enforcing them." That seems like useful advice. As centered, high performance leaders we shouldn't need a lot of rules. And, we should be extra careful about being fair in the rules that we do create. If our rules create losers, why would anyone want to play? -- Doug Smith

Have you ever been pleasantly surprised by someone's brilliance? They say something profound. They accomplish something amazing. They articulate a fabulous vision. Isn't that worth paying close attention to? Isn't that worth stay open and attentive to? A key part of mindfulness is stay alert and aware to the what's wonderful around us. Centered leaders follow their vision and stay open to the visions of others. People can cause us problems AND they can sometimes brighten our days with their brilliance. Let their lights shine! -- Douglas Brent Smith What have you learned today?

How much of your day do you spend helping other people solve their problems? Leaders seem to spend a lot of time listening, sorting, consulting, coaching, and working with people so that they can solve their problems. All of this often comes before the people involved have anything to do with solving the leader's own problems. It's a duty that builds relationships and loyalty. It's a calling that helps to make leadership unique. And it starts with better conversations. Centered leaders help people solve problems quickly, fairly, sustainably, and collaboratively. Who are you helping today? How will you create a better conversation that leads to problem solving? -- Doug Smith

"First they ignore you, then they laugh at you, then they fight you, then you win." -- Mahatma Gandhi Not every cause creates a buzz. Not every leader finds the people needed to move the movement. Sometimes followers are hard to find. Sometimes our communications fall unheard and unheeded. Have you ever tried to lead an effort and found that you were mostly alone? What happens next? Remembering that if it was easy, it would have been done long ago, leaders with a focus on making necessary and timely change keep at it. Followers may come and go, but the cause remains. Centered leaders lead even when followers are hard to find. That's the part that calls for influence. Are you ready? ACTION PLAN: 1. Identify your most important cause. What is the one thing that you want to influence in your life right now? 2. What can you do to start influencing that, right now? 3. Who are your three closest friends? What would they each say about your noble cause? Ho...

Which leadership traits are you working on today? Do you walk your talk? Centered leaders speak and act with courage. What does courage mean to you? When has your courage been severely tested? Where do you go to get help with your courage? How does building your courage help you to constantly optimize your results? -- Doug Smith Help your people develop their leadership, communication, and productivity skills. Contact me today at: doug@dougsmithtraining.com about scheduling a workshop or teleclass.

Did you see that last change coming? Does change sneak up on you, scaring your pants off? Or, do you look for it? The more we anticipate change the less it is likely to upset our plans. Centered leaders base their plans on constant change. Centered leaders create processes that endure change, that flow with change, that support change. The paradox is that the only true stability comes from staying fully adaptive to change. How do you anticipate which changes will effect your plans?  How do you create a team that expects and drives constant change? What are the benefits to moving quickly with change? -- Doug Smith