doug smith training

  Habits are a choice, until they aren't. We can choose which habits we adopt when we repeat them. Over and over. Do you want the healthy habit of exercising every day? You know what comes next: exercise every day.  As James Clear points out in his useful book Atomic Habits, the best support to a good habit is to do it every day without fail. You might not always do the habit completely and seldom will you do it perfectly but zero repetitions is not acceptable. If your goal is to do 100 push-ups a day and you must fail today, you fail by doing SOME push-ups (maybe 50, maybe 99) but you certainly don't do ZERO push-ups. Leaders must form healthy habits and do them every day in order for our team members to pay attention and adapt healthy habits of their own. Behavior is contagious, even exemplary behavior. Show what you want. Do it. -- doug smith

Any goal is harder to achieve unless you have a solid reason for wanting to achieve it. Motivation matters. Before you begin all that hard work on a goal, maybe ask yourself this question: why do you want it? If you really DO want it, if the reason is compelling enough it will propel you into motion. And, if it's not, hey, work on something else! -- doug smith

Do you avoid tough conversations? If we know that we need to talk something over, but avoid it because it makes us uneasy, the difficulty remains unresolved. If we avoid talking with someone because THEY are difficult to talk with (maybe they sulk, or yell, or roll their eyes...) the problem remains stuck AND it remains ours. That's not what leaders want. Taking the time to learn how to better communicate in those tough situations helps leaders to reach their team members, assert their needs with their bosses, and collaborate more successfully with their peers. It's a win for everyone when communication prospers with clarity, courage, creativity, and compassion. It's not easy. That's what differentiates high performance leaders. High performance leaders initiate the tough conversations that others avoid . It gets easier with training and practice, just like any other skill. And while tough conversations may never feel like a breeze, they are often the path to

If something is bothering you, do you talk about it? For years, I would push down my feelings and keep them all to myself. Do you know what good that got me? No good at all. Unless we talk about our outer AND inner lives, how can we expect anyone to help us, to join us, to feel influenced by us? Withholding communication prevents you from feeling fully and dealing completely. Keeping it all inside keeps the air out. How you breathe in there? Have you ever stopped talking to someone? Some people do it suddenly, ghosting the person they once talked to (maybe even someone they professed great love for) giving them no opportunity to understand what's going on. And some have more dignity than that - they TELL you that they won't be talking with you anymore -- and then they follow thru -- by not talking to you anymore. A person I once thought was the love of my life didn't just break up with me -- she cut off all communication. Maybe you've done some degree of thi

Leaders, of any team, have limited vision. We can only see so much. What we see is also filtered thru our own beliefs and perceptions. A healthy self-image may add a positive spin to an otherwise cautious moment. An unhealthy self-image might make an otherwise positive experience incomplete. We need help seeing it all. High performance leaders seek, receive, and utilize feedback. That means asking your team how you are doing. It includes talking (frequently) with your boss about your goals and how you are doing on your plan. Getting opinions from your customers also helps balance out your viewpoint. To truly know what's going on, leaders need to ask. Are you asking? Are you getting the feedback you need from every direction that you need it? Today is a good day to ask someone who works with you, what's working great. And then, ask what you can do better. Because we can always do something better. -- doug smith Leadership Call to Action: Ask someone on your team to

Curiosity is more powerful than rhetoric, dogma, or unquestioned truth. It's in curiosity that we learn. And, it's in learning that we grow. Stay curious. -- doug smith

What makes it so hard sometimes to tell the truth? Maybe because people will react, and then we have to be ready for that reaction. But if the reaction you want is trust, understanding, and belief, then keep on telling the truth. Before you give your honest answer, make sure it IS your honest answer. Someone might believe you. -- doug smith

Feedback can be hard to take but far worse to ignore. Take the feedback. What you do with it is your business, but take it. Hear it. Stay curious. Move ahead. -- doug smith

Listening seems easy until you try it without judging. We're trained to judge from an early age. We judge nearly everything. We like it, we don't like it, we have our reasons our logic our standards and so we judge. Like a celebrity judge on a talent show we judge with confidence and assurance that of course we are right and entitled to judge. Completely. And yet -- what is the point? Do you know anyone who wants your judgement? Do YOU desire anyone else's judgment? Go ahead and judge if you want to, if you must. Here's what I know: if you truly want to listen, listen without judging. Listen with curiosity, as if you don't know the answer already. Because maybe, just maybe, you don't. And, by listening without judgment, you might actually hear. -- doug smith