Do you avoid tough conversations? If we know that we need to talk something over, but avoid it because it makes us uneasy, the difficulty remains unresolved. If we avoid talking with someone because THEY are difficult to talk with (maybe they sulk, or yell, or roll their eyes...) the problem remains stuck AND it remains ours. That's not what leaders want.
Taking the time to learn how to better communicate in those tough situations helps leaders to reach their team members, assert their needs with their bosses, and collaborate more successfully with their peers. It's a win for everyone when communication prospers with clarity, courage, creativity, and compassion.
It's not easy. That's what differentiates high performance leaders.
High performance leaders initiate the tough conversations that others avoid.
It gets easier with training and practice, just like any other skill. And while tough conversations may never feel like a breeze, they are often the path to better relationships and results.
Why not talk about it?
-- doug smith