360 Focus Takes Help

Leaders, of any team, have limited vision. We can only see so much. What we see is also filtered thru our own beliefs and perceptions. A healthy self-image may add a positive spin to an otherwise cautious moment. An unhealthy self-image might make an otherwise positive experience incomplete. We need help seeing it all.

High performance leaders seek, receive, and utilize feedback. That means asking your team how you are doing. It includes talking (frequently) with your boss about your goals and how you are doing on your plan. Getting opinions from your customers also helps balance out your viewpoint. To truly know what's going on, leaders need to ask.

Are you asking? Are you getting the feedback you need from every direction that you need it? Today is a good day to ask someone who works with you, what's working great. And then, ask what you can do better. Because we can always do something better.

-- doug smith

Leadership Call to Action:

Ask someone on your team to share with you something that you could improve. Listen carefully, clarify, and reach an agreement with that person on what you'll do with that feedback (maybe you'll make a change and maybe you won't but let them know.) Then, thank them for the feedback and for the conversation.

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Facts and Feelings

How do you feel about data? About half of us really don't feel anything about data, because it's the data that matters. Let's focus on the facts. The half of us really does care about how we feel about data -- or anything else. How cold it is to leave our feelings out of the equation! As winning leaders we need to focus both on facts and on feelings. We need the flexibility and the focus. We need to include anyone and everyone who will be impacted by the results of our decisions. What do you think about that? How do you feel about that? Ask both questions, and then...listen. -- doug smith

Serve With Love

Leaders must serve. We don't all like that. Sometimes, we'd prefer to be served. But, think about it. We serve our customers. We serve our boards. We serve (yes, we do) our team members. We even serve our peers and of course we serve our bosses. That gives us an important choice: we can serve gladly, or we can serve madly. The work is the same; the emotion is different. The difference between serving with resentment and serving with love is the difference between hardship and happiness. Doesn't happiness feel better? -- doug smith

Connect With Respect

It's the start of a better, deeper, more productive conversation. It's the small effort to make a big impression in establishing relationship. Connect with respect. You don't have to love the person you're interacting with (although, wouldn't that help?) but if you make the effort to demonstrate respect whatever you have to share will land with more credibility. It is a leadership strength. Connect with respect. Smile. Make eye contact. Listen. Honor customs, traditions, even organizational hierarchy. The choice of course is up to you. It's a very personal choice to connect with respect. If you make that choice, I think you will like the results. -- doug smith PS: I didn't expect to use a picture featuring a horse for this posting but when I saw it there was a deep feeling a respect showing. Action Step: Find a picture that represents respect for you and for a week, keep it close enough to look at it for a bit every day.

With Love

Emotions can get in the way of solving problems. Stirring up anger, or fear is hardly ever helpful. But what if even in the toughest of situations we solved problems with love. There can't be too much love, can there? And the supply is always renewable and inexhaustible if we stay with it. Problems solved with love stay solved longer. We also feel much better about the whole thing. What do you think? -- doug smth

Procrastination

Procrastination increases stress. Do the thing and be done with it. -- doug smith

Reason to Talk

That misunderstanding, that festering conflict, that difficult behavior...what are we to do? Talk it over. Bring it up. Conflict is reason to talk. Conversations cost less than making assumptions. Talk about it.

Done

Trying to fix a problem from the past could cause a problem right now. When it's done, let it stay done. -- doug smith

Never mind the Distractions

I'll keep this short. Distractions are expensive. No need to list them here because you already know, don't you? Some things and some people will try to distract you from your goals but it's up to you if you let them. Design your plan. Act relentlessly on that plan. Keep going until you hit that beautiful four letter word: done. -- doug smith

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