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Connections

It's in our differences that connections are made. -- doug smith  
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More signal than noise

Criticism produces more noise than signal. The recipient will hear mostly noise. Find another way to share the relevant information and it will sound more like advice than insult. Here's one other way -- ask the person you want to give advice to what their advice is for improving performance. Listen. Find the tone. Catch the brilliance. Support the useful observations. When we coach positively with enthusiasm our advice lives longer. What do you think? -- doug smith  
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Tough Choice

  As a customer, you'd know what you want. That's worth keeping in mind. Sometimes things might seem good for business but be bad for customers. If money is the only bottom line we find ourselves at the bottom quickly. It takes courage to say no to something that is bad for your customer but profitable for your business. People with that kind of courage are people worth doing business with. -- doug smith
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Share the Load

Are you in charge? Is the team your responsibility? Every team needs more than one leader. The highest leverage strategy a leader can employ is to develop more leaders. Build that mighty team one person at a time. Share the load.  -- doug smith  
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Relationships and the Mission

Team relationships get complicated. Sorting them out is one more tough leadership task. Recruiting the right people for your team is the first step, followed by keeping the communication on your team clear, open, honest, and respectful. A team of superstars who cannot get along will not make for a successful team. Interpersonal dynamics matter considerably. Team relationships make more sense when the mission matters. The best reason for a team to get along with each other is so that they can achieve their mission. Start there. Focus there.  -- doug smith  
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Play Your Music

What does your ideal music sound like? Not your taste in music, not even what you usually listen to, but rather the music that you make.  Maybe it's with your voice, or an instrument, or maybe the music you make is with your hands in the form of care, or maintenance, or healing. There is music in that. We all have music inside. A tempo, a beat, a pace, a tone. Can you hear your music? Does your effort lead to a flow where you can lose yourself in the art of what you do? Leaders can find that flow. Each leader has music inside. Maybe the key is to find the harmony. Who else hears the music, and how beautiful can it become? Play your music. Keep practicing. Let it flow. -- doug smith  
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Dig deeper

Obvious solutions are great, except that they seldom work. The chances are that the solution that first occurs to you has already been tried.  Sticky, mysterious, subtle problems evade the obvious. They hide. They mask. They simmer. Mysterious problems seldom surrender to obvious solutions. Dig deeper.  -- doug smith
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Right Now

Here we are. Whatever is in front of us. Whatever challenge we ponder. Now is the time. Every moment makes a difference, especially this one. -- doug smith  
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Solve It and Move On

If you work long enough you'll notice something that will give you a strong perspective.  Every year there is a new problem that is capable of completely destroying you. Solve it and move on. No reason to surrender now. -- doug smith  
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Volume

Volume without quality is noise.  More is not always better. Quality always matters. What do you think? -- doug smith  
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