Front line leaders either know that they can't hide or they soon learn it the hard way. You can't hide, and you can't hide your problems. Performance problems, attendance problems, quality problems, morale problems, skill problems, motivation problems...nearly any and every team has more than its share. Why should yours be any different.
Pay attention. Talk about it. Get your team to collaborate. Find the root causes. Explore possibilities. Solve those problems.
Everyone knows when a supervisor is ignoring a problem.
...and there's no payoff to ignoring a problem. The payoff is in the solution.
Solve those supervisory problems.
-- doug smith
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