It's tempting as a leader to force people to do things. Influencing them, convincing them takes so much longer. When we're convinced that the change we need to implement is truly a need and not a want and that it will make a necessary difference, we can get impatient. Just do it now, we think. Get on board or get out of the way, we mutter under our breath. Not always, but maybe in those dark times with deadlines pressing and needs to be met. We DO need to achieve that goal, right?
People are messy and need time. They need convincing. And the more we take shortcuts by changing the ways that they do things forcefully, without a choice, and even by surprise, the more we face resistance. And rightfully so. Without carefully vetting a change, how can we know that it truly IS the best new choice?
Ask. Test. Overcome resistance. Talk about it. Forcing people feels effective but it's really not. Forcing change invites rebellion. And that eventually unravels the relationship AND the change.
Be careful what you invite to your change party. When you push people they push back.
-- doug smith
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