Keep Your Problem Solving Promises

How many times have you seen a problem solved and wondered if the solution was worth the effort?

How often have you seen leadership drive change that no one wants and that in the end creates no value?

All too often, probably.

The solution to any tough problem should include a clear change that makes a courageous, creative difference.

Things should be made better by change. Processes should be streamlined by change. Customers and team members should find more joy in interacting because of change.

Any change that delivers less is a problem unsolved, a promise broken.

As centered and high performance leaders, we can do better than that. We can manage to keep our problem solving promises. We can make the solutions worth the effort.

What can you do today that will make your next change effort both more courageous and more creative?

-- Doug Smith

Comments

Better Feedback

The trouble with feedback is that we don't want it, or if we do we don't know how to give it, and don't know when to start or stop it. Ah, but what if we did? What if we could build a high-feedback culture where people were open to feedback and knew how to put it to immediate use? We can. It takes practice. It takes experience. It takes caring about how we do feedback and who we share it with. Here's one thing you can change immediately that will dramatically improve the feedback frequency on your team: ask for advice more often...and then really listen. Don't even call it feedback. Ask for advice and not only will everyone have some, once you show that you're open to it, they'll ask for advice in return. What's your best tip on giving and receiving feedback? -- doug smith

Right In Front of You

It isn't possible or necessary to solve every problem. Focus on the problem in front of you. Solving that first problem builds momentum and experience for solving the next problem. You'll never solve them all, but imagine how much better things will be after you've solved the ones right in front of you. -- doug smith

The Team You Deserve

Whether you are a great leader or something less, the reality is that you will build the team that you deserve. High performance teams develop accountability, excellence, and positive results. High performance leaders develop that and more through clarity, courage, creativity and compassion. Leaders need clarity around their vision, their mission, and their goals. Teams need to know which direction to move, direction provided with clarity. Leaders need the courage to stand against obstacles, to resist temptation to take the easy way out, to fully back their people. Teams need leaders with the courage of their convictions and with visible assertive support of their team. Creativity gives a leader the ability to generate new ideas, to innovate in a constantly moving environment, to think of new ways to inspire and motivate their teams. Teams, equipped with creativity, never get stale. They find the fun in what they do and they convert that fun into positive results. Since leaders deal wi...

Real Time Problem Solving

I've had the joy of working with many talented leaders recently. Here are some in-action photos of them hard at work solving problems and achieving their goals.

Save that thought...

Whenever I ask a class "have you ever said anything that you regret saying?" the answer is always 100% yes. A mumble easily becomes a stumble when it's tainted with trauma, distrust, anger, or sorrow. There are things we could say that don't help in any way. It's better to keep those things to o oneself. I had a boss once who wisely told me "Doug, when you're upset, pause and count to ten." "And what if I stay upset?" "Then count to a hundred." She might as well have said count to a thousand, because I knew exactly what she meant. Some things do not need to be said. We've all got better words inside us willing to take that mistake away. -- doug smith

Set Clear Goals

"Your ability to discipline yourself to set clear goals, and then to work toward them every day, will do more to guarantee your success than any other single factor." - Brian Tracy There's a classic quote for you. Every once in a while it comes up in one subscription email or another and so today I feel compelled to share it because it's so good, so useful, so inspiring. Set clear goals. Work toward them every day. There's your formula for success. What are you working on today? -- Doug Smith how to achieve your goals: doug smith training Fast, affordable leadership training: Front Range Leadership

Avoid the Trap

It's easy to fall into it. A juicy bit of information about someone you know hits the air. Do you comment? Do you defend? Do you ignore the situation? Gossip is a trap that tricks our tongues into poisoning ourselves. Honor the absent, don't talk about them. If you wouldn't say it TO them, keep it to yourself. Gossip is a trap; don't fall in. -- doug smith

Creative Trust

How's your creative impulse? Do you roll with it, or resist it? Do you chase it, or embrace it? Creative intuition comes and goes. When we grab it, we instantly have something to work with. When we let it pass, it fades away. If you don't trust the creative impulse it might stop trusting you. Where will you be then? Trust your creative impulse. -- doug smith

What's Possible

Problems that seem unsolvable at the micro-level may be manageable at their macro-level. Check your perspective. Gauge your distance. Focus on what is possible. Ask the questions you'd ask about any mystery. What's going on? How did we get here? Where do we want to go? What other questions do you ask in order to move from impossible to possible? -- doug smith

Consensus on Change

Which is harder to accomplish, change, or consensus on the change? With most people agreeing and supporting a change, the change would certainly be easier. But is it really easier to achieve that consensus? Isn't it faster to just impose the change whether people like it or not? No. Consensus for change is tougher to achieve than change. If you take the time and make the effort to achieve that consensus, the chances are that you are making a better, more resilient change. There's no need to manipulate people who see the value of the change. -- d oug smith

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