Build Understanding

Why do people reject our ideas?

If you're like me, this can drive you to distraction. The idea is sound, the logic is flawless, the need is palpable, and yet sometimes people reject our best ideas.

Maybe they don't understand them yet. Maybe we don't understand what they are looking for (or more importantly, what they are seeing). The work has just begun.

It does not good to walk away pretending we've reached an understanding when what we've really reached is an impasse. Whatever is blocking you usually doesn't go away on its own. We need to work harder at understanding what's going on.

People aren't always trying to be difficult (yes, I know that sometimes they are). People don't always find us objectionable (although it can feel like that). Sometimes we just don't understand.

We need to understand the value. We need to understand the urgency. We need to understand the need. We need to understand. Otherwise, we're not likely going anywhere.

It's hard to embrace what we don't understand. Sometimes our task is to first build understanding.

How will you know when that tough sell truly understands what it is you're selling?

-- Doug Smith

What have you learned today?

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Comments

Keep your choices open

Have you ever felt like a prisoner to your own emotions? The feelings can be so strong that they flood your being with an almost paralysis. I have found myself wandering away from a situation because my emotions were pushing so hard, even though a better choice would have been to stay, get those emotions under control, breathe, and choose. Once a bad emotion has sent you its warning, it's best to send it on its way. Emotions can drive us, but don't need to. Feel it, pause, and step away. Keep all of your choices open. -- doug smith

Move Ahead

There are so many parts of my past that I would love to fix. Thinking about them doesn't help and won't fix them. The best I can do is to reflect on the lessons learned and do better next time. How about you? If we could fix the last we'd break it in brand new ways. The price of being imperfect is a glorious one: constant learning. That's not so bad after all. -- doug smith

Collaborate

Working together is not over-rated. Even the sharpest of minds miss some important details. Even the strongest of leaders needs a team to lead. Truly collaborating means accepting that sometimes your point of view is flawed, and is almost always incomplete. Staying open to the ideas of others, while working in the same direction on a unified mission, creates a path for success. The art of leadership benefits from collaboration. -- doug smith

Team Talk

The most powerful team building tool is talk. Talk with each team member and talk together as a team. Communication is the most powerful skill to practice. -- doug smith

Maybe Start With A Smile...

How do you react when you meet someone new? They're not new to the world, of course, just to you but that's new enough, isn't it? What if they disagree with you? What if you're on different sides of an issue? What if you don't know? People desire respect. When respect is lacking, we know it right away, don't we? And when we withhold our own respect it stands to reason that others know that right away, too. But if we start with respect -- if we start with the idea that every person we meet has value -- it becomes easier to interact meaningfully and maybe even share common ground. When we connect with respect we dramatically increase our chances of communicating effectively. I'll do my best to practice that today -- how about you? -- doug smith

Positive Solutions

Problems need not prevent positive outcomes. It's what we do with them that matters. -- doug smith

Multiple Solutions

That extra tough problem might need multiple solutions -- in fact, its probably does. -- doug smith

Start With What You've Got

Most leaders can think of team members they'd love to have on their team, but don't. New skill sets, balanced personalities, brilliant innovations...anything more than what we have to begin with. But, what we have to begin with is where we need to begin. A team is build from the pieces you have to start with, not the pieces you wish you had. That's good news because: now you are ready to go. -- doug smith

A Leader's Reputation

What leaders get done is their record; how they get things done becomes their reputation. -- doug smith

Get Back Up

Mourn a loss a little while but not so long that you miss the next opportunity. -- doug smith

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